Call Center Operations Jobs in Dubai

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Redesign call center operations, define SLAs and KPIs, optimize customer journey, and manage workforce planning with a focus on transformation.

• 1 - 6 Years
• Sharjah , Ajman , Dubai - United Arab Emirates (UAE)

Supervise contact center agents, ensure compliance, manage performance metrics, and foster team development while addressing customer escalations and improving processes.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide support for Carrier Contact Center operations, ensuring SLA adherence, effective communication, and troubleshooting for technical issues in network services.

• 2 - 5 Years
• Dubai - United Arab Emirates

Provide exceptional customer service by handling calls, managing patient inquiries and complaints, while documenting interactions and meeting quality targets.

• 3 - 5 Years
• Dubai - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development.

• 1 - 7 Years
• Dubai - United Arab Emirates

Lead customer care team, ensure service quality, provide coaching, handle escalated complaints, and analyze performance reports; requires strong leadership and communication ski...