Call Center Operations Jobs in Dubai

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Conduct quality assessments in contact center operations, ensuring adherence to standards, analyzing metrics, and providing feedback for continuous improvement.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer support in Dutch, troubleshoot technical issues, and document interactions while ensuring customer satisfaction and driving sales opportunities.

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Manage customer calls, provide solutions, document interactions, and handle complaints while maintaining strong relationships and following communication scripts.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Handle inbound and outbound calls, ensure customer satisfaction, demonstrate strong communication and organizational skills, and manage multiple tasks effectively.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee contact center operations, ensuring high-quality customer service, meeting KPIs, and supporting team development while maintaining customer retention.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor call performance metrics, provide coaching, develop training programs, and ensure customer satisfaction while leading a call center team effectively.

• 3 - 5 Years
• Dubai - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development.

• 5 - 10 Years
• Dubai - United Arab Emirates

Supervise customer contact center operations, manage complaints, enhance customer experience, and lead a team with automotive and CRM expertise.

• 1 - 6 Years
• Dubai - United Arab Emirates

The Service Center Agent ensures timely guest service, handles calls efficiently, maintains privacy, and possesses excellent communication skills in a hospitality environment.

• 1 - 3 Years
• Dubai - United Arab Emirates

The Service Center Agent ensures exceptional guest service, manages calls, maintains confidentiality, and requires a Bachelor's degree and Call Center experience.

• 3 - 5 Years
• Dubai - United Arab Emirates

Analyze client service agreements, maximize revenue, manage performance, and develop staff in a bilingual English and Arabic call center environment.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Monitor real-time agent activity, analyze trends, generate reports, manage schedules, and collaborate with teams to optimize contact center performance.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves developing and maintaining reports, analyzing data, and supporting management in fraud risk management and compliance with company standards.