Call Center Technology Jobs

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee contact center operations, ensuring high-quality customer service, meeting KPIs, and supporting team development while maintaining customer retention.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Oversee contact centre operations, ensuring team leadership, customer service excellence, performance monitoring, and process optimisation while collaborating cross-functionally.

• 1 - 7 Years
• Giza - Egypt

Interact with customers to address inquiries and complaints, ensuring satisfaction while demonstrating excellent communication and problem-solving skills.

• 7 - 9 Years
• Giza - Egypt

Oversee call center operations, develop performance metrics, recruit and train staff, resolve customer issues, and enhance customer experience through data analysis.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and promote organizational values while ensuring compliance with policies.

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates

Supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development and organizational values.

• 3 - 5 Years
• Dubai - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Supervise customer service operations, ensure financial performance, implement policies, and promote continuous improvement while providing training and support to team members.

• 5 - 7 Years
• United Arab Emirates - United Arab Emirates

Organize and supervise team operations, provide training, monitor financial performance, implement policies, and enhance customer experience in Contact Centre.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Oversee contact centre operations, supervise team managers, ensure customer service quality, and drive compliance while utilizing workforce management tools.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Conduct quality assessments in contact center operations, ensuring adherence to standards, analyzing metrics, and providing feedback for continuous improvement.

• 3 - 5 Years
• Dubai - United Arab Emirates

Analyze client service agreements, maximize revenue, manage performance, and develop staff in a bilingual English and Arabic call center environment.