Call Quality Evaluator
Jobs for Humanity
Posted on 1 May
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Evaluate and score customer calls based on quality standards
-
Analyze call recordings and identify areas for improvement
-
Prepare quality reports and provide constructive feedback
Desired Candidate Profile
Bachelor s degree in Business, Communications, or a related field
-
Strong analytical and listening skills
-
High attention to detail and objective judgment
Arabic Native
English Upper-Intermediate
French a plus (not required)
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Call Quality Evaluator
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Jobs for Humanity
We are a fast-growing IT company driven by professionalism, ambition, and results. Our collaborative team values knowledge sharing, continuous improvement, and achieving goals together. We are passionate about delivering excellence and constantly improving customer experience.
https://jobs.smartrecruiters.com/JobsForHumanity/744000123642825-call-quality-evaluator
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