client Relations Manager B2C Solutions WLL

Multiple Vacancies

Posted on 26 Feb

Experience

4 - 9 Years

Monthly Salary

QAR 5,000 - 6,000 ($1,351 - $1,621)

Job Location

Doha - Qatar

Education

Any Graduation, MBA/PG Diploma in Business Mgmt(Marketing)

Nationality

Any Arab National

Gender

Female

Benefits

Commission

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

  • Develop and maintain strong relationships with key clients by understanding their needs and proactively offering solutions that exceed expectations.
  • Proactively identify and resolve customer issues, complaints, and inquiries efficiently, ensuring a positive customer experience and minimizing churn.
  • Analyze customer feedback and data to identify trends, pain points, and opportunities for service improvement, leading to enhanced customer satisfaction.
  • Collaborate with internal teams (sales, marketing, product) to align customer strategies, ensuring a seamless and integrated customer journey.

Desired Candidate Profile

  • Possesses a Bachelor's degree in Business Administration, Marketing, or a related field to establish a foundational understanding.

  • Has 4+ years of experience in customer relations, ideally within the [staffing ] industry, showcasing practical expertise.

  • Demonstrates a track record of success in managing and growing customer relationships, resulting in increased customer retention.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Experience Manager
  • Customer Service
  • Problem Solving
  • Client Relations
  • Client Account Manager
  • Conflict Resolution
  • CRM Software
  • Customer Advocate
  • Client Engagement Specialist
  • Account Development
  • Strategic Planning
  • Negotiation

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B2C Solutions WLL

At B2C Solutions, we are strong believer in Human Capital and each of us should have the best. The same reasons we invest in Recruitment Intelligence for you. In the era of Digital disruption, the people we work with matters more than ever. B2C is a top outsourcing / staffing company in Qatar that helps businesses find staffing / outsourcing solutions. Let us help you find the right people to succeed! While searching the best for you, we put ourselves in your shoes, we communicate in details to understand the fitness rather than just asking the standard questions. We understand, every resume is a story and not just a skill mentioned on papers. It’s the attitude, the inspiration, the efforts, the learning, the growth, and the dreams. The search is always for better life, Better Culture, Better team.

Read More

Not Provided - NA

Mezzanine Floor, Nissan Building, West Bay West Bay Krishna, Andhra Pradesh- 521201, Doha, Qatar

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