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Education
Any Graduation, MBA/PG Diploma in Business Mgmt(Marketing)
Nationality
Any Arab National
Gender
Female
Benefits
Commission
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
- Develop and maintain strong relationships with key clients by understanding their needs and proactively offering solutions that exceed expectations.
- Proactively identify and resolve customer issues, complaints, and inquiries efficiently, ensuring a positive customer experience and minimizing churn.
- Analyze customer feedback and data to identify trends, pain points, and opportunities for service improvement, leading to enhanced customer satisfaction.
- Collaborate with internal teams (sales, marketing, product) to align customer strategies, ensuring a seamless and integrated customer journey.
Desired Candidate Profile
Possesses a Bachelor's degree in Business Administration, Marketing, or a related field to establish a foundational understanding.
Has 4+ years of experience in customer relations, ideally within the [staffing ] industry, showcasing practical expertise.
Demonstrates a track record of success in managing and growing customer relationships, resulting in increased customer retention.
Employment Type
- Full Time
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Corporate Planning
- Consulting
- Strategy
- M&A
Keywords
- Customer Experience Manager
- Customer Service
- Problem Solving
- Client Relations
- Client Account Manager
- Conflict Resolution
- CRM Software
- Customer Advocate
- Client Engagement Specialist
- Account Development
- Strategic Planning
- Negotiation
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B2C Solutions WLL
At B2C Solutions, we are strong believer in Human Capital and each of us should have the best. The same reasons we invest in Recruitment Intelligence for you. In the era of Digital disruption, the people we work with matters more than ever. B2C is a top outsourcing / staffing company in Qatar that helps businesses find staffing / outsourcing solutions. Let us help you find the right people to succeed! While searching the best for you, we put ourselves in your shoes, we communicate in details to understand the fitness rather than just asking the standard questions. We understand, every resume is a story and not just a skill mentioned on papers. It’s the attitude, the inspiration, the efforts, the learning, the growth, and the dreams. The search is always for better life, Better Culture, Better team.
Read MoreNot Provided - NA
Mezzanine Floor, Nissan Building, West Bay West Bay Krishna, Andhra Pradesh- 521201, Doha, Qatar
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