Club Receptionist

Dubai Marine Beach Resort and Spa

Employer Active

Posted 4 hrs ago

Experience

1 - 2 Years

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

United Arab Emirates

Experience

1 to 2 years

Qualification Level

Higher Secondary School & Equivalent; Diploma; Graduate

Job Function

Secretary / Front Office
Ticketing / Travel / Tourism

Skillset

Customer Service and good communication skills.

Preferred Jobseekers

Not specified

We are urgently seeking a professional and personable Club Receptionist to join our team. The ideal candidate will provide a warm and welcoming environment for members and guests while managing front desk operations efficiently.

Key Responsibilities:
Greet and assist members and guests in a friendly, professional manner.
Manage check-ins and check-outs accurately and efficiently.
Answer phone calls, respond to emails, and handle guest inquiries promptly.
Schedule and confirm club appointments, classes, and events.
Maintain accurate records of memberships, attendance, and payments.
Provide detailed information about club facilities, services, and promotions.
Coordinate with other departments such as Housekeeping, Maintenance, and F&B to ensure guest satisfaction.
Handle cash and credit transactions accurately and responsibly.
Maintain cleanliness and organization of the reception area.
Follow all company policies, including health and safety standards.

Qualifications and Skills:
Strong communication and interpersonal abilities.
Proficiency in MS Office and reservation systems.
Well-groomed, courteous, and professional appearance.
Ability to multitask and perform well under pressure.
Previous experience in reception or customer service, ideally within a hotel, spa, or fitness club.
Additional Information:
Working hours are shift-based, including weekends and holidays.
Benefits include accommodation, transportation, visa, insurance, and meals as per company policy.

Company Industry

Department / Functional Area

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