Coffee Shop Manager

Masterminds corp llc

Supervise daily caf operations (opening, service, closing, cleanliness, and safety).

Ensure smooth coordination between kitchen, barista, and service teams.

Monitor product quality, presentation, and consistency of beverages and food.

Manage inventory and procurement of supplies (coffee, ingredients, packaging, etc.).

Track daily sales, costs, and wastage; prepare weekly and monthly performance reports.

Ensure compliance with hygiene, health, and safety standards.

Oversee maintenance schedules for coffee machines and other equipment.

Recruit, train, and supervise all caf team members (baristas, juicers, kitchen, cleaners).

Prepare staff schedules and ensure adequate coverage during peak hours.

Conduct performance evaluations and provide coaching and motivation.

Foster a positive, professional, and team-oriented culture aligned with company values.

Maintain the highest standards of hospitality and service quality.

Handle customer feedback and complaints with professionalism and discretion.

Ensure that the caf ambiance, music, scent, and display reflect the brand identity.

Lead by example greeting customers, assisting baristas, and ensuring every guest feels valued.

Control daily cash flow, reconcile transactions, and prepare deposit reports.

Collaborate with the marketing team for in-store activations, seasonal displays, and promotions.

Monitor pricing, suggest menu improvements, and contribute to product development.

Work with management to analyze performance metrics (sales, cost of goods, labor ratios, etc.).

Maintain accurate records (attendance, payroll inputs, supplier invoices).

Ensure all licenses, permits, and insurance documents are up to date.

Implement internal policies and procedures as defined by management.