Commis 1 NOVOTEL

What you will be doing:

• Standards Meet and exceed customer and team member expectations.
• provides value-added service to customers by doing whatever is reasonable and possible to meet or exceed customer expectations
• communicates effectively with customers, co-workers, and supervisors
• Demonstrates teamwork by cooperating and assisting co-workers as needed.
• Adheres to hotel policies & procedures:
• attends work on time as scheduled
• follows hotel standards regarding personal hygiene
• minimize dangers by following all safety rules and regulations
• Maintains a favorable reputation for the hotel brand at all times.
• To report for duty punctually, wearing the correct uniform and name badge at all times.
• Monitors and controls the cleanliness of the kitchen areas and equipment.
• Makes sure that the correct ordering procedures are followed, and that every order is done through a captain order.
• Prepares his working station and mise en place as per daily requirements and part stock lists.
• Checks working set-up and mise-en-place of his assigned staff and monitors that the task is followed.
• Helps supervise breakfast and a la carte menu 24hrs service and assures the correct sequence of service.
• Controls portion size and presentation, before the dishes are handed over to the pass.
• Informs the Sous chef immediately of any irregularities or problems.
• Makes full hand-over to the responsible supervisor of the following shift.
• Is fully briefed on accident, fire, and evacuation procedures.
• Carries out another duty assigned by the management.
• Records all recipes in his own book.
• Assists Chef de partie in his duites.
• Is fully instructed about Daily Specials and promotions, as well as the usual menu offer, including recipes.
• To have knowledge about first aid.
• Attend training classes and make suggestions for improvement.

• Prepare, arrange, and serve all Food according to the standards set by the sous chef.
• To ensure delivery of the 15-Minutes Guest Satisfaction Guarantee Service as per IBIS standards.
• To be fully aware, conversant, and embody Accor's spirit, values, and goals and be responsible to integrate them in the day-to-day operation.
• To be fully aware and conversant of Accor environmental charter and is responsible to integrate them in the day-to-day operation.
• To be fully aware and conversant of ISO9001/ISO 14001 (for Ibis Hotel) policies and procedures and is responsible to integrate them in the day-to-day operation.