Complaint Management Jobs in Dubai

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Deliver exceptional customer service by handling inquiries and complaints, coordinating deliveries, and managing social media interactions in Arabic.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Lead and supervise the serving team, manage reservations, ensure guest satisfaction, and possess strong knowledge of food and beverage pairings.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage customer lifecycle journeys, execute marketing campaigns, and deliver insights using Salesforce Marketing Cloud; requires strong analytical skills and CRM experience.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Handle customer enquiries via multiple channels, provide support, record interactions, resolve complaints, and maintain satisfaction with strong communication and typing skills.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Develop customer support strategy and manage escalations while ensuring CRM adoption and training for a luxury brand's client-facing team.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Conduct quality assurance reviews, manage data analysis, and enhance reporting processes in banking operations while ensuring compliance and operational excellence.

• 5 - 6 Years
• Dubai - United Arab Emirates (UAE)

Oversee customer service activities, optimize customer journey, manage communications, develop supplier relationships, and enhance customer experience using CRM tools.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Manage customer relationships, coordinate documentation and payments, ensure compliance with registration processes, and maintain CRM data accuracy in real estate.

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

Engage customers through calls, manage CRM interactions, achieve KPIs, and possess strong communication skills in automotive customer engagement.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide professional guest assistance, handle inquiries and complaints, ensure smooth experiences, and possess fluency in Arabic and good English communication skills.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing patient relations with a focus on customer service, complaint management, and requires strong communication and organizational skills.

• 3 - 8 Years
• Dubai - United Arab Emirates

Lead resolution of complex enterprise complaints, ensure SLA compliance, conduct root cause analysis, and manage system transitions while mentoring teams.

• 3 - 8 Years
• Dubai - United Arab Emirates

Support customer acquisition and service through internal collaboration, compliance, process excellence, and relationship management in retail banking.

• 1 - 6 Years
• Dubai - United Arab Emirates

The role requires strong leadership, effective communication, collaboration, adaptability, strategic thinking, and commitment to the organization's mission for operational excel...

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Organize, plan, and supervise a customer service Department and ensure effective utilization of CMS and handling receivables as per company objectives. Job responsibilities Hand...

• 5 - 6 Years
• Dubai - United Arab Emirates (UAE)

Handling, overseeing, and assessing customer service activities and providing services as per company standards. Prepare a strategy to optimize every touch point within the cust...

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Key Accountabilities Operational Management Managing Patient Experience Compliance with Regulations Staff Supervision and Training Budgeting and Financial Management Scheduling ...

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Consumer Protection & Customer Support Framework Support the implementation and day-to-day execution of the company's Consumer Protection Framework across exchange, digital mone...

• 10 - 15 Years
• Dubai - United Arab Emirates (UAE)

Support regional network operations by coordinating incidents, changes, and vendor activities to ensure efficient network service delivery.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls. Maintaining departmental KPI’s. Liaising with the supervisor ...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage team operations, ensure quality checks, enhance customer satisfaction, and utilize resources efficiently while possessing strong technical knowledge and communication ski...

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

هل أنت مستعد/ة لتكون في طليعة عالم الأزياء الفاخرة في قلب دبي؟ تبحث بربري (Burberry) عن مستشارين ومستشارات عملاء إماراتيين شغوفين للانضمام إلى فرق العمل في متجري مول الإمارات ود...

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

Execute vehicle repairs, ensure quality workmanship, maintain safety standards, and manage time effectively while leading customer service operations.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Job Summary We are seeking an experienced and dynamic Call Centre Manager to lead and oversee our multi-functional call centre operations. The team consists of approximately 12 ...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Develop, implement, and maintain Quality Assurance policies, SOPs, and standards. Conduct regular call audits, sales audits, process audits, and compliance checks. Monitor sales...

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Supervise food and beverage service, ensure guest satisfaction, support team operations, and maintain service standards with strong communication skills.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

The Administrative assistant is reporting to the Office Manager Assist the team in the day-to-day official matters Keeping the office tidy at all times in coordination with the ...

• 4 - 5 Years
• Dubai - United Arab Emirates (UAE)

Enforce Environment, Health, and Safety standards, conduct risk assessments, ensure compliance with regulations, and maintain safety documentation.