Complaint Management Jobs

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Organize, plan, and supervise a customer service Department and ensure effective utilization of CMS and handling receivables as per company objectives. Job responsibilities Hand...

• 5 - 6 Years
• Dubai - United Arab Emirates (UAE)

Handling, overseeing, and assessing customer service activities and providing services as per company standards. Prepare a strategy to optimize every touch point within the cust...

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Key Accountabilities Operational Management Managing Patient Experience Compliance with Regulations Staff Supervision and Training Budgeting and Financial Management Scheduling ...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Conduct outbound calls to potential clients, effectively pitching products and services tailored to their needs, ensuring a personalized customer experience. Develop and maintai...

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Develop, implement, and maintain Quality Assurance policies, SOPs, and standards. Conduct regular call audits, sales audits, process audits, and compliance checks. Monitor sales...

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

As a patient relations executive, you’ll be the friendly, dependable first point of contact for our clients and their families. You’ll ensure every interaction is handled with c...

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Consumer Protection & Customer Support Framework Support the implementation and day-to-day execution of the company's Consumer Protection Framework across exchange, digital mone...

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Centre point of contact for all communications with airlines, maintaining constant communication with all stakeholders. Implement health and safety protocols for inflight servic...

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Job Summary We are seeking an experienced and dynamic Call Centre Manager to lead and oversee our multi-functional call centre operations. The team consists of approximately 12 ...

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Craft exceptional coffee and beverage creations, ensuring each cup meets our high quality standards and customer preferences. Deliver prompt and friendly service, engaging with ...

• 5 - 10 Years
• United Arab Emirates - United Arab Emirates (UAE)

Oversee and coordinate the PREs department, performance and functions. Constantly update and bring any concerns to the attention of the Patient Experience Manager and Unit in Ch...

• 6 - 12 Years
• Ajman - United Arab Emirates (UAE)

Serve as the primary contact for Arabic-speaking customers, managing inquiries and resolutions with empathy, while utilizing CRM software for effective communication.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls. Maintaining departmental KPI’s. Liaising with the supervisor ...

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

هل أنت مستعد/ة لتكون في طليعة عالم الأزياء الفاخرة في قلب دبي؟ تبحث بربري (Burberry) عن مستشارين ومستشارات عملاء إماراتيين شغوفين للانضمام إلى فرق العمل في متجري مول الإمارات ود...

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

The Administrative assistant is reporting to the Office Manager Assist the team in the day-to-day official matters Keeping the office tidy at all times in coordination with the ...

• 4 - 5 Years
• Dubai - United Arab Emirates (UAE)

Enforce Environment, Health, and Safety standards, conduct risk assessments, ensure compliance with regulations, and maintain safety documentation.

• 5 - 10 Years
• United arab emirates - United Arab Emirates (UAE)

Manage after-sales service, resolve customer complaints, oversee inventory, provide technical support, and ensure high customer satisfaction through effective communication.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage team operations, ensure quality checks, enhance customer satisfaction, and utilize resources efficiently while possessing strong technical knowledge and communication ski...

• 1 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Responsible for patient calls, maintaining KPIs, promoting hospital services, managing appointments, and ensuring effective communication in a professional manner.

• 5 - 10 Years
• Kuwat - Kuwait

Supervise call center operations, manage personnel training, ensure customer service excellence, and analyze performance metrics for optimal efficiency.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide professional showroom service, recommend furniture solutions, maintain client relationships, and possess strong communication skills in a retail environment.

• 0 - 6 Years
• Delhi/New Delhi - India

Address customer inquiries, resolve complaints, and guide through services while maintaining records; requires customer service experience and communication skills.

• 1 - 2 Years
• Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Responsible for customer retention, revenue growth, and cross selling services while ensuring excellent customer support and complaint resolution.

• 1 - 3 Years
• Iraq - Iraq

Sell Asiacell products and services, to achieve the enterprise objectives set by the management. Sell Asiacell products and services, to ensure reception of prospects new custom...

• 2 - 5 Years
• Giza - Egypt

Role Purpose Mainly responsible for fulfilling all business mobile network demands across all business segments including business network complaints management through all stak...

• 5 - 8 Years
• Egypt - Egypt

Envision Employment Solutions is currently looking for a Complaints Handling Unit Manager for one of our partners, a leading Digital Bank! THE ROLE You own how the digital bank ...

• 2 - 5 Years
• Algiers - Algeria

Join a hotel that's part of the Accor network, a group that brings together more than 5,500 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Here, we bel...

• 2 - 5 Years
• Algeria - Algeria

Job Description: He/She will supervise the daily operations of the reception, guide and support the Front Desk Agents, ensure a welcome and service in accordance with Sofitel st...

• 2 - 5 Years
• Morocco - Morocco

Description of the position Under the responsibility of the Quality Manager, as Quality and Continuous Improvement Supervisor, you will be responsible for supervising the manage...

• 2 - 7 Years
• Cairo - Egypt

Prepare audit support documentation based on predefined templates and formats. Follow structured instructions to complete audit support tasks accurately and consistently. Collat...