Complaint Management Jobs
Senior Officer, Complaints Management
First Abu Dhabi Bank FAB- 1 - 3 Years
- Abu Dhabi - United Arab Emirates
Manage customer complaints, ensure service standards, maintain records, and demonstrate problem-solving skills with excellent communication in English and Arabic.
21 JanSenior Complaints Management
Allianz Egypt
- 1 - 5 Years
- Egypt - Egypt
Manage escalated complaints, conduct investigations, improve customer experience, and collaborate with teams; requires a degree and customer service experience.
30+ days agoManager - Customer Concerns & Resolution
DUBAI PROPERTIES GROUP LLC- 4 - 9 Years
- Dubai - United Arab Emirates (UAE)
Responsible for resolving high-priority customer complaints, enhancing client relations, and implementing process improvements to ensure exceptional customer experience.
Easy ApplyEmployer Active5 FebContact Centre Agent (Omnichannel)
Ejadah Asset Management Group LLC- 2 - 3 Years
- Dubai - United Arab Emirates (UAE)
Handle inbound and outbound customer interactions across all channels including voice, email, chat, and WhatsApp in a courteous, professional, and empathetic manner Follow call ...
Easy Apply4 hrs agoService Quality Controller
Harshad Trading Co. LLC- 5 - 8 Years
- Dubai - United Arab Emirates (UAE)
Oversee service quality, monitor compliance, engage clients, analyze issues, and implement improvements in service operations and customer experience.
Easy ApplyEmployer Active6 FebComplaints Handler – LFI
SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C- 5 - 7 Years
- Abu Dhabi - United Arab Emirates (UAE)
Review and resolve consumer complaints efficiently, leveraging financial knowledge and regulatory understanding, while managing complaint systems and improvement opportunities.
Easy Apply23 JanSales Coordinator
Mai Dubai LLC- 1 - 3 Years
- Dubai - United Arab Emirates (UAE)
Manage customer documentation, coordinate internal support, handle invoicing, and ensure compliance while possessing strong communication and organizational skills.
Easy Apply30+ days agoAppeals Committee Member - LFI
SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C- 8 - 15 Years
- Abu Dhabi - United Arab Emirates (UAE)
Analyze appeals trends, manage escalated appeals, maintain neutrality, and possess a Bachelor's degree in Law or Finance with relevant certifications.
Easy Apply23 JanAppeals Committee Member - LFI
SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C- 8 - 10 Years
- Abu Dhabi - United Arab Emirates (UAE)
Analyze appeals trends, manage escalated appeals, maintain neutrality, and support the Appeals Committee with strong analytical skills and relevant certifications.
Easy Apply22 JanConsumer Happiness Manager
SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C- 4 - 6 Years
- Abu Dhabi - United Arab Emirates (UAE)
Oversee customer service operations, manage complaint systems, enhance customer experience, and lead team development while ensuring compliance with consumer protection standards.
Easy Apply23 JanCustomer Support Manager
Confidential Company
- 5 - 10 Years
- Dubai - United Arab Emirates (UAE)
Lead Customer Support operations, manage SLAs and KPIs, ensure compliance, optimize systems, and develop team skills in a regulated environment.
Easy Apply13 JanCustomer Relationship Manager
IA Wealth Real Estate LLC- 0 - 3 Years
- Dubai - United Arab Emirates (UAE)
Build and maintain client relationships, conduct property viewings, manage sales processes, and meet targets with strong communication and negotiation skills.
Easy ApplyMultiple Vacancies14 JanCustomer Service Executive
Findr- 3 - 8 Years
- Dubai - United Arab Emirates (UAE)
Maintain positive customer relations, resolve complaints, manage documentation, and support clients while ensuring satisfaction and effective communication.
Easy Apply16 JanComplaint Handlers
SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C- 4 - 5 Years
- Abu Dhabi - United Arab Emirates (UAE)
Manage customer complaints on social media, ensure effective resolution, engage with customers, and collaborate with teams to enhance service quality.
Easy Apply23 JanJunior Sales Associate
ADS Media Production- 0 - 1 Year
- Dubai - United Arab Emirates (UAE)
Conduct market research, engage with customers, maintain visual merchandising, and support sales teams while requiring strong communication skills and customer-facing experience.
Easy Apply15 JanConsumer Protection Liaison Officer
SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C- 1 - 3 Years
- Abu Dhabi - United Arab Emirates (UAE)
The role involves managing consumer complaints, supporting consumer protection strategies, and ensuring effective communication with stakeholders while maintaining compliance wi...
Easy Apply21 JanCustomer Care Head (Location Control Management)
JPMorgan Chase- 5 - 7 Years
- Riyadh - Saudi Arabia
Oversee customer complaint management, regulatory compliance, and operational risk controls while collaborating with stakeholders to ensure service quality and adherence to loca...
Employer Active6 FebAssistant Manager, Engineering, One & Only One Za abeel
KERZNER INTERNATIONAL LIMITED- 3 - 7 Years
- Dubai - United Arab Emirates
Lead engineering and maintenance operations, ensuring safety, efficiency, and guest satisfaction while managing staff and projects in a luxury hotel.
Employer Active5 FebVaccine Quality Assurance Section Head
EVA Pharma
- 8 - 13 Years
- Egypt - Egypt
Lead quality assurance activities in sterile production, manage quality systems, and ensure compliance with ISO standards while driving continuous improvement.
Employer Active5 FebSenior Client Management Representative
Majis Industrial Services
- 4 - 7 Years
- Oman - Oman
Engage with clients, resolve issues, manage contracts, and ensure service excellence while leveraging technical expertise and strong communication skills.
Employer Active5 FebPractical Nurse - AAH-Outpatient
Sheikh Shakhbout Medical City
- 1 - 4 Years
- Abu Dhabi - United Arab Emirates
Provides patient care, supports nursing practices, collaborates with healthcare teams, and maintains high standards of safety and infection control.
Employer Active5 FebRetail Service Manager
HSBC
- 3 - 5 Years
- Dubai - United Arab Emirates
The role involves leading a service team to enhance customer experience, manage complaints, and implement process improvements with strong leadership and problem-solving skills.
2 FebCustomer Service Manager
Regus
- 1 - 3 Years
- Algeria - Algeria
Manage site performance, solve problems, upsell to customers, ensure world-class service, and demonstrate passion, drive, ownership, and resilience.
4 FebComplaint Specialist
B.TECH
- 1 - 3 Years
- Cairo - Egypt
Communicate with clients and departments to resolve complaints, ensuring timely follow-up and satisfaction while maintaining company interests; requires university degree and go...
4 FebIUC Sales Representative
Asiacell Communications
- 1 - 3 Years
- Iraq - Iraq
Sell Asiacell products, manage customer relationships, achieve sales objectives, and possess strong communication and technical skills in B2B sales.
29 JanCustomer Sucess Specalist
Giza Seeds & Herbs
- 1 - 3 Years
- Cairo - Egypt
Implement order processing, customer support, and cash collection while ensuring compliance with contracts and handling customer complaints.
22 JanAssistant Manager
NEXTCARE Claims Management LLC- 3 - 5 Years
- Dubai - United Arab Emirates
Manage Medical Provider networks, negotiate contracts, ensure compliance, and support team objectives while possessing strong communication and analytical skills.
16 JanSenior Call Center Agent
Techurity
- 3 - 5 Years
- Cairo - Egypt
Handle inbound and outbound calls, manage follow-up calls, and resolve customer complaints with strong communication and problem-solving skills.
22 JanAssistant Manager - MPM UAE
Allianz
- 3 - 5 Years
- Dubai - United Arab Emirates
Support Medical Provider Management strategy, deliver objectives, manage provider negotiations, and ensure compliance while maintaining strong communication and analytical skills.
21 JanManager Customer Concerns & Resolution
DUBAI PROPERTIES GROUP LLC- 4 - 9 Years
- Dubai - United Arab Emirates (UAE)
Investigate and resolve customer complaints, implement process improvements, and enhance service efficiency while ensuring compliance with regulations and maintaining customer s...
Easy Apply8 Jan- 1
- 2
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