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Complaint Management Jobs

Senior Officer, Complaints Management

First Abu Dhabi Bank FAB

Manage customer complaints, ensure service standards, maintain records, and demonstrate problem-solving skills with excellent communication in English and Arabic.

21 Jan
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Senior Complaints Management

Manage escalated complaints, conduct investigations, improve customer experience, and collaborate with teams; requires a degree and customer service experience.

30+ days ago

Manager - Customer Concerns & Resolution

DUBAI PROPERTIES GROUP LLC

Responsible for resolving high-priority customer complaints, enhancing client relations, and implementing process improvements to ensure exceptional customer experience.

Easy ApplyEmployer Active5 Feb

Contact Centre Agent (Omnichannel)

Ejadah Asset Management Group LLC
  • 2 - 3 Years
  • Dubai - United Arab Emirates (UAE)

Handle inbound and outbound customer interactions across all channels including voice, email, chat, and WhatsApp in a courteous, professional, and empathetic manner Follow call ...

Easy Apply4 hrs ago

Service Quality Controller

Harshad Trading Co. LLC

Oversee service quality, monitor compliance, engage clients, analyze issues, and implement improvements in service operations and customer experience.

Easy ApplyEmployer Active6 Feb

Complaints Handler – LFI

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Review and resolve consumer complaints efficiently, leveraging financial knowledge and regulatory understanding, while managing complaint systems and improvement opportunities.

Easy Apply23 Jan

Sales Coordinator

Mai Dubai LLC

Manage customer documentation, coordinate internal support, handle invoicing, and ensure compliance while possessing strong communication and organizational skills.

Easy Apply30+ days ago

Appeals Committee Member - LFI

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Analyze appeals trends, manage escalated appeals, maintain neutrality, and possess a Bachelor's degree in Law or Finance with relevant certifications.

Easy Apply23 Jan

Appeals Committee Member - LFI

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Analyze appeals trends, manage escalated appeals, maintain neutrality, and support the Appeals Committee with strong analytical skills and relevant certifications.

Easy Apply22 Jan

Consumer Happiness Manager

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Oversee customer service operations, manage complaint systems, enhance customer experience, and lead team development while ensuring compliance with consumer protection standards.

Easy Apply23 Jan

Customer Support Manager

Confidential Company

  • 5 - 10 Years
  • Dubai - United Arab Emirates (UAE)

Lead Customer Support operations, manage SLAs and KPIs, ensure compliance, optimize systems, and develop team skills in a regulated environment.

Easy Apply13 Jan

Customer Relationship Manager

IA Wealth Real Estate LLC
  • 0 - 3 Years
  • Dubai - United Arab Emirates (UAE)

Build and maintain client relationships, conduct property viewings, manage sales processes, and meet targets with strong communication and negotiation skills.

Easy ApplyMultiple Vacancies14 Jan

Customer Service Executive

Findr

Maintain positive customer relations, resolve complaints, manage documentation, and support clients while ensuring satisfaction and effective communication.

Easy Apply16 Jan

Complaint Handlers

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Manage customer complaints on social media, ensure effective resolution, engage with customers, and collaborate with teams to enhance service quality.

Easy Apply23 Jan

Junior Sales Associate

ADS Media Production
  • 0 - 1 Year
  • Dubai - United Arab Emirates (UAE)

Conduct market research, engage with customers, maintain visual merchandising, and support sales teams while requiring strong communication skills and customer-facing experience.

Easy Apply15 Jan

Consumer Protection Liaison Officer

SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

The role involves managing consumer complaints, supporting consumer protection strategies, and ensuring effective communication with stakeholders while maintaining compliance wi...

Easy Apply21 Jan

Customer Care Head (Location Control Management)

JPMorgan Chase
  • 5 - 7 Years
  • Riyadh - Saudi Arabia

Oversee customer complaint management, regulatory compliance, and operational risk controls while collaborating with stakeholders to ensure service quality and adherence to loca...

Employer Active6 Feb

Assistant Manager, Engineering, One & Only One Za abeel

KERZNER INTERNATIONAL LIMITED

Lead engineering and maintenance operations, ensuring safety, efficiency, and guest satisfaction while managing staff and projects in a luxury hotel.

Employer Active5 Feb

Vaccine Quality Assurance Section Head

Lead quality assurance activities in sterile production, manage quality systems, and ensure compliance with ISO standards while driving continuous improvement.

Employer Active5 Feb

Senior Client Management Representative

Majis Industrial Services

  • 4 - 7 Years
  • Oman - Oman

Engage with clients, resolve issues, manage contracts, and ensure service excellence while leveraging technical expertise and strong communication skills.

Employer Active5 Feb

Practical Nurse - AAH-Outpatient

Provides patient care, supports nursing practices, collaborates with healthcare teams, and maintains high standards of safety and infection control.

Employer Active5 Feb

Retail Service Manager

HSBC

  • 3 - 5 Years
  • Dubai - United Arab Emirates

The role involves leading a service team to enhance customer experience, manage complaints, and implement process improvements with strong leadership and problem-solving skills.

2 Feb

Customer Service Manager

Manage site performance, solve problems, upsell to customers, ensure world-class service, and demonstrate passion, drive, ownership, and resilience.

4 Feb

Complaint Specialist

B.TECH

  • 1 - 3 Years
  • Cairo - Egypt

Communicate with clients and departments to resolve complaints, ensuring timely follow-up and satisfaction while maintaining company interests; requires university degree and go...

4 Feb

IUC Sales Representative

Asiacell Communications

  • 1 - 3 Years
  • Iraq - Iraq

Sell Asiacell products, manage customer relationships, achieve sales objectives, and possess strong communication and technical skills in B2B sales.

29 Jan

Customer Sucess Specalist

Implement order processing, customer support, and cash collection while ensuring compliance with contracts and handling customer complaints.

22 Jan

Assistant Manager

NEXTCARE Claims Management LLC

Manage Medical Provider networks, negotiate contracts, ensure compliance, and support team objectives while possessing strong communication and analytical skills.

16 Jan

Senior Call Center Agent

Techurity

  • 3 - 5 Years
  • Cairo - Egypt

Handle inbound and outbound calls, manage follow-up calls, and resolve customer complaints with strong communication and problem-solving skills.

22 Jan

Assistant Manager - MPM UAE

Allianz

  • 3 - 5 Years
  • Dubai - United Arab Emirates

Support Medical Provider Management strategy, deliver objectives, manage provider negotiations, and ensure compliance while maintaining strong communication and analytical skills.

21 Jan

Manager Customer Concerns & Resolution

DUBAI PROPERTIES GROUP LLC

Investigate and resolve customer complaints, implement process improvements, and enhance service efficiency while ensuring compliance with regulations and maintaining customer s...

Easy Apply8 Jan

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