Complaint Management Jobs

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Manage complaint lifecycle, ensuring timely resolutions and compliance, while leading a team and enhancing customer experience through effective communication and quality assura...

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage and resolve complex customer complaints, conduct investigations, prepare case summaries, and possess expertise in complaint management and regulatory frameworks.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Manage B2B client accounts, ensuring excellent service, relationship building, and effective communication while coordinating order fulfillment and identifying growth opportunit...

• 4 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Investigate customer complaints related to financial crime, ensure compliance, develop resolution strategies, and collaborate with internal departments.

• 3 - 8 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Lead a digital customer service team, implement strategies for customer satisfaction, analyze data, and manage technology for optimal service delivery.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

The Service Advisor ensures customer satisfaction through effective communication, repair order management, and achieving service revenue targets in the automotive sector.

• 1 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Manage client relationships, resolve complaints, enhance customer satisfaction, and ensure compliance with service standards in customer care.

• 3 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

The role involves customer relationship management, sales and revenue achievement, effective communication, and adherence to policies in the automotive service sector.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

The Service Advisor ensures customer retention and satisfaction through effective service values, upselling, and compliance with health and safety standards in automotive sales.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for patient inquiries, appointment coordination, and relationship building while ensuring a positive healthcare experience with excellent communication skills.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for patient inquiries, appointment coordination, and relationship building while ensuring a positive healthcare experience with strong communication skills.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Lead automotive reception operations, ensuring customer service excellence, team performance, and operational efficiency while promoting safety and continuous improvement.

• 6 - 10 Years
• Riyadh - Saudi Arabia

Lead the Service Desk team in delivering customer support, managing incidents, and ensuring SLA compliance with expertise in ITIL and service operations.

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line support for incidents and service requests in Data Center Colocation, utilizing ITIL and ITSM practices with strong customer service skills.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Lead a customer service team, implement policies for satisfaction, analyze feedback, manage complaints, and drive performance metrics with strong leadership skills.

• 3 - 5 Years
• Manama - Bahrain

Maintain client records, improve collection processes, and monitor metrics; requires finance degree, empathy, and strong communication skills.

• 2 - 6 Years
• United Arab Emirates - United Arab Emirates (UAE)

Maximize automotive sales, deliver exceptional customer experiences, and build strong client relationships while achieving sales targets and ensuring process compliance.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage customer lifecycle journeys, execute marketing campaigns, and deliver insights using Salesforce Marketing Cloud; requires strong analytical skills and CRM experience.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Deliver exceptional customer service by handling inquiries and complaints, coordinating deliveries, and managing social media interactions in Arabic.

• 4 - 7 Years
• Dubai - United Arab Emirates (UAE)

Lead and supervise the serving team, manage reservations, ensure guest satisfaction, and possess strong knowledge of food and beverage pairings.

• 0 - 2 Years
• Sharjah - United Arab Emirates (UAE)

The role involves generating customer appointments, enhancing retention through effective communication, and managing challenging situations while meeting performance KPIs.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Handle customer enquiries via multiple channels, provide support, record interactions, resolve complaints, and maintain satisfaction with strong communication and typing skills.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Serve as the primary contact for customer inquiries, resolve complaints efficiently, and ensure client satisfaction using CRM software.

• 0 Year
• Abu Dhabi - United Arab Emirates (UAE)

The role involves lead generation and sales operations in Credit Card Sales, requiring strong communication, negotiation, and proven sales skills.

• 2 - 7 Years
• Cairo - Egypt

Manage customer service operations, lead teams, analyze performance, ensure service quality, and support recruitment with strong leadership and bilingual skills.

• 1 - 4 Years
• Abu Dhabi - United Arab Emirates

Support patients and families with information and high-quality customer service, manage complaints, and coordinate with staff for effective healthcare delivery.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Develop customer support strategy and manage escalations while ensuring CRM adoption and training for a luxury brand's client-facing team.

• 6 - 10 Years
• Egypt - Egypt

Lead complaints management, ensuring regulatory compliance and customer satisfaction, with expertise in Islamic finance and strong analytical skills.

• 15 - 20 Years
• United Arab Emirates - United Arab Emirates

The role involves managing customer relationships, driving sales growth, and leading commercial negotiations in inflight entertainment and connectivity services.

• 5 - 10 Years
• United Arab Emirates - United Arab Emirates

Responsible for product governance, marketing strategy, lead generation, and client relationship management, requiring extensive marketing experience and a degree in business ad...