Concierge agent

Four Seasons

Posted on 2 Sep

Experience

1 - 4 Years

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description


About the location:

In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.

What You Will Do

  • Provide upscale guest service experiences to guests throughout their stay.
  • Proactively work and engage 3rd party vendors included but not limited to: Transportation, Valet parking and car rental companies.
  • Recommend local tourist spots, including places to dine, shop and sight-see.
  • Monitor standards of service and response to our overall product, through observations and guest comments, and recommends short- and long-term changes through regular feedback, daily reports and proposals.
  • Utilize a variety of computer systems within all Front Office departments.

What You Bring

  • 1 + years experience working within a luxury hotel or similar environment is considered an asset.
  • Excellent interpersonal skills and communication skills.
  • Cross cultural sensitivity, and customer service orientation.
  • Knowledge of Dubai attractions and restaurants
  • Guest centricity and understanding the importance of guest s preferences.

What We Offer

  • Work Authorization
  • Competitive tax free salary and service charge
  • End of service gratuity
  • Fallboard accommodation
  • Free transportation to and from work
  • Medical and life insurance
  • Paid annual leave
  • Flight Allowance to home country
  • Social and sporting events
  • Learning & Development Programs
  • Career opportunities and international transfer
  • And more

Company Industry

Department / Functional Area

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