Operation Executive Luxury Car Rental Company

We are seeking a proactive and detail-oriented Operations Executive with experience in the car rental industry preferred to join our team. The candidate will be responsible for overseeing daily operations, ensuring smooth coordination between departments, and delivering excellent service to customers while optimizing fleet utilization and operational efficiency.

Key Responsibilities:

Manage and oversee day-to-day car rental operations. Supervise vehicle allocation, scheduling, and timely delivery to customers. Monitor fleet availability, maintenance, and inspection schedules. Ensure compliance with company policies, safety regulations, and rental agreements. Handle customer queries, complaints, and escalations in a professional manner. Coordinate with sales, accounts, and maintenance teams for seamless operations. Prepare and maintain operational reports, rental agreements, and performance records. Support management in implementing process improvements to increase efficiency. Ensure high standards of customer service and contribute to business growth.

Qualifications & Requirements:

Bachelor’s degree in Business Administration, Operations Management, or related field (preferred). 2–4 years of proven experience in the car rental industry or related field. Strong knowledge of car rental processes, fleet management, and customer service. Proficiency in MS Office (Excel, Word, Outlook); knowledge of rental management software is a plus. Excellent communication, problem-solving, and organizational skills. Ability to work under pressure and manage multiple tasks effectively. Valid UAE Driving License (preferred).

What We Offer:

Competitive salary package (negotiable based on experience). Career growth and development opportunities. A collaborative and professional work environment.