Contact Center Executive Jobs in UAE

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide excellent customer service by resolving inquiries, managing call time, and maintaining accurate records while demonstrating strong communication and problem-solving skills.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Collaborate on solution architecture, ensure integration readiness, comply with standards, and document technical governance for contact center technologies.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service, resolve complaints, utilize CRM software, and maintain customer records while demonstrating active listening and multitasking skills.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide support for Carrier Contact Center operations, ensuring SLA adherence, effective communication, and troubleshooting for technical issues in network services.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage contact center operations, ensuring adherence to service level agreements and key performance indicators while driving customer excellence and team performance.

• 5 - 10 Years
• Dubai - United Arab Emirates

Lead daily shift performance, manage workflows, provide support, communicate updates, and ensure operational readiness in the contact centre.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates

Handle customer inquiries across various channels, resolve issues with empathy, utilize AI tools, and maintain compliance with quality standards.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and promote organizational values while ensuring compliance with policies.

• 5 - 7 Years
• United Arab Emirates - United Arab Emirates

Organize and supervise team operations, provide training, monitor financial performance, implement policies, and enhance customer experience in Contact Centre.

• 3 - 5 Years
• Dubai - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development.

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates

Supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development and organizational values.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Supervise customer service operations, ensure financial performance, implement policies, and promote continuous improvement while providing training and support to team members.

• 1 - 3 Years
• United Arab Emirates - United Arab Emirates

Provide superior customer service, handle inquiries, convert sales opportunities, and ensure compliance with bank policies while achieving quality and productivity targets.

• 1 - 4 Years
• Sharjah - United Arab Emirates

Deliver professional customer service, handle inquiries, resolve complaints, and achieve sales targets while ensuring compliance with bank policies.

• 8 - 10 Years
• Dubai - United Arab Emirates

u>Key Accountabilities/u> Maintaining and Control all Submarine systems/networks through (EIG, SMW5, etc.) for all cable landing stations end to end. Perform the required daily ...

• 12 - 17 Years
• Abu Dhabi - United Arab Emirates

Lead Contact Center Technology strategy, ensuring integration, modernization, and omnichannel capabilities while managing vendor relationships and fostering collaboration.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Supervise Customer Care Unit, provide training, manage service quality, ensure compliance, and enhance processes with strong leadership and problem-solving skills.

• 3 - 8 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Review and assess agent performance, monitor call quality, analyze data, provide feedback, and ensure compliance with quality standards in customer service.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Monitor telesales calls, provide feedback, analyze performance metrics, develop quality assurance procedures, and enhance customer service skills in a telesales environment.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing contact center technologies, ensuring system reliability, optimizing performance, and collaborating with cross-functional teams to enhance customer ex...

• 8 - 12 Years
• United Arab Emirates - United Arab Emirates (UAE)

Leads call center operating model redesign, performance optimization, and governance while requiring expertise in CRM systems and data analysis.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Conduct outbound calls to generate listings, qualify leads, manage CRM data, and maintain market awareness; requires strong communication and persistence.

• 1 - 7 Years
• Dubai - United Arab Emirates

Lead customer care team, ensure service quality, provide coaching, handle escalated complaints, and analyze performance reports; requires strong leadership and communication ski...