43 Contact Center Executive jobs

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide excellent customer service by resolving inquiries, managing call time, and maintaining accurate records while demonstrating strong communication and problem-solving skills.

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead technical readiness and operational enablement for Contact Center solutions, ensuring integration, compliance, and documentation while managing stakeholder coordination.

• 2 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Handle high volumes of incoming calls, respond to inquiries, maintain records, resolve complaints, and ensure customer satisfaction in a contact center.

• 0 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing customer interactions through various channels, resolving complaints, and ensuring exceptional service while meeting performance targets.

• 8 - 10 Years
• Dubai - United Arab Emirates

Define and implement customer experience strategy, manage omnichannel communication, oversee CRM effectiveness, and lead contact centre operations for health and wellness.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Implement and support Contact Center solutions, troubleshoot VoIP issues, and integrate with CRM while possessing strong technical and communication skills.

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates (UAE)

Provide technical expertise in Contact Centre Solutions, manage vendor quality, support projects, and ensure operational excellence with strong troubleshooting skills.

• 0 - 2 Years
• Sharjah - United Arab Emirates (UAE)

The role involves generating customer appointments, enhancing retention through effective communication, and managing challenging situations while meeting performance KPIs.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Lead product and technical tasks for Agentic AI in Contact Center, managing requirements, implementation, and AI governance while coaching internal candidates.

• 0 - 2 Years
• Cairo - Egypt

The role involves providing customer support, resolving inquiries, ensuring service delivery excellence, and collaborating with stakeholders while maintaining a customer-focused...

• 1 - 2 Years
• Cairo - Egypt

Represent the company professionally, handle inbound calls, manage customer complaints, and conduct surveys with strong communication and CRM skills.

• 0 - 5 Years
• Algiers - Algeria

Supervise contact center agents, ensure performance objectives, improve customer satisfaction, analyze performance indicators, and manage team schedules.

• 0 - 5 Years
• Algiers - Algeria

Supervise customer interactions, implement performance indicators, train teams, analyze data, ensure compliance, and propose improvements; requires analytical skills and Bachelo...

• 1 - 5 Years
• Riyadh - Saudi Arabia

Lead product and technical tasks for Agentic AI in Contact Center, managing requirements, vendor selection, implementation, and knowledge transfer.

• 0 - 2 Years
• Saudi Arabia - Saudi Arabia

Handles inbound and outbound communication, updates customer information, achieves key performance indicators, and provides excellent customer service in a fast-paced environment.

• 2 - 7 Years
• Cairo - Egypt

Seeking an AWS Cloud Engineer to design, implement, and optimize Amazon Connect solutions, requiring expertise in AWS services and contact center operations.

• 2 - 7 Years
• Cairo - Egypt

Ensure premium customer experience, manage contact center operations, monitor KPIs, and lead team development with strong analytical and communication skills.

• 12 - 17 Years
• Abu Dhabi - United Arab Emirates

Lead strategy and delivery of Contact Center Technology platforms, ensuring integration, modernization, and omnichannel capabilities with strong leadership and customer engageme...

• 1 - 6 Years
• Beirut - Lebanon

Responsible for high customer service quality, managing inquiries, maintaining records, and requiring a university degree, language proficiency, and excellent interpersonal skills.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

The role involves handling customer inquiries via calls and WhatsApp, providing product information, and generating sales opportunities with strong communication skills.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide exceptional customer service in a call center, manage appointments, handle patient inquiries, and maintain KPIs while ensuring patient satisfaction.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The role involves making outbound calls, promoting products, and achieving sales targets while fluently communicating in Telugu, Hindi, and Kannada.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Handle inbound and outbound calls, provide customer service, troubleshoot issues, and process transactions in a customer-focused environment.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service in Arabic, resolving inquiries, maintaining records, and ensuring customer satisfaction as a Customer Solutions Specialist.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide exceptional customer service in a contact center, manage appointments, handle patient inquiries, and maintain KPIs while ensuring patient safety and confidentiality.

• 9 - 11 Years
• Abu Dhabi - United Arab Emirates (UAE)

Develop and lead Patient Access strategy, optimize call center operations, enhance patient experience, and utilize data analytics for performance management.

• 1 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Responsible for patient calls, maintaining KPIs, appointment management, and providing excellent customer service in a contact center environment.

• 0 - 3 Years
• Dubai - United Arab Emirates (UAE)

The role involves making outbound calls, explaining immigration services, achieving targets, and requires strong communication skills and basic computer knowledge.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for making calls, generating sales leads, maintaining customer records, and supporting customer retention with excellent communication skills.

• 4 - 8 Years
• Al Ain - United Arab Emirates (UAE)

Seeking a Workforce Management Lead to optimize staffing, manage forecasting and scheduling, requiring strong analytical skills and bilingual proficiency in Arabic and English.