Contact Center Executive Jobs

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee contact center operations, ensuring high-quality customer service, meeting KPIs, and supporting team development while maintaining customer retention.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Manage call centre operations, drive customer satisfaction, improve efficiency, and lead a team while ensuring compliance and performance monitoring.

• 2 - 7 Years
• Egypt - Egypt

Supervise contact center operations, enhance customer service skills, manage team performance, and optimize customer engagement across various channels.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Oversee contact centre operations, supervise team managers, ensure customer service quality, and drive compliance while utilizing workforce management tools.

• 3 - 5 Years
• Dubai - United Arab Emirates

Analyze client service agreements, maximize revenue, manage performance, and develop staff in a bilingual English and Arabic call center environment.

• 1 - 4 Years
• Sharjah - United Arab Emirates

Provide superior customer service, handle inquiries and complaints, recognize sales opportunities, and ensure compliance with policies and procedures.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Monitor real-time agent activity, analyze trends, generate reports, manage schedules, and collaborate with teams to optimize contact center performance.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves developing and maintaining reports, analyzing data, and supporting management in fraud risk management and compliance with company standards.

• 2 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Act as the primary contact for customers, ensuring satisfaction and loyalty while gathering feedback to enhance services and relationships.

• 2 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Provide first-line customer support, manage inquiries, document interactions, escalate issues, and monitor service continuity with strong communication skills in Arabic and Engl...

• 2 - 3 Years
• Cairo - Egypt

Responsible for quality monitoring, performance evaluation, knowledge management, and continuous improvement in customer service, requiring strong analytical and communication s...

• 4 - 5 Years
• Dubai - United Arab Emirates (UAE)

Seeking a dynamic professional with IT sales expertise, focusing on Contact Center Solutions and ERP, to drive business growth and client relationships.

• 3 - 7 Years
• Doha - Qatar

Provide customer service, troubleshoot issues, maintain quality standards, and document information while being bilingual and proficient in Microsoft Office.

• 1 - 3 Years
• United Arab Emirates - United Arab Emirates

Manage daily operations, lead and motivate the team, ensure performance metrics are met, and maintain client relationships; requires strong communication and customer service sk...

• 1 - 3 Years
• Dubai - United Arab Emirates

Manage daily operations, lead and motivate the team, ensure performance metrics are met, and maintain client relationships; requires strong communication and customer service sk...

• 2 - 7 Years
• United Arab Emirates - United Arab Emirates

Responsible for training agents, utilizing effective presentation skills, and ensuring competency levels while supporting continuous learning and curriculum modifications.

• 1 - 3 Years
• Dubai - United Arab Emirates

Monitors and evaluates contact methods, reports findings, participates in audits, and enhances training while ensuring exceptional customer service in a bilingual environment.

• 2 - 7 Years
• United Arab Emirates - United Arab Emirates

Responsible for delivering client-focused training, utilizing effective presentation skills, and supporting agent transition while ensuring training program effectiveness.

• 10 - 15 Years
• United Arab Emirates - United Arab Emirates

Responsible for monitoring KPIs, managing cargo operations, ensuring timely shipment processing, and providing training while adhering to industry standards.

• 0 - 3 Years
• Giza - Egypt

Handle inbound customer calls and social media interactions professionally, ensuring satisfaction while applying sales techniques and maintaining accurate records.

• 1 - 3 Years
• Baghdad - Iraq

Provide customer support by resolving queries, troubleshooting technical issues, and ensuring satisfaction while adhering to service level agreements.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Supervise contact center operations, lead and train agents, handle escalated complaints, analyze performance data, and ensure customer satisfaction.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Handle customer inquiries in Arabic and English, provide solutions, document interactions, and support customer experience initiatives with strong communication skills.

• 1 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Deliver exceptional customer service through inbound calls and chat, ensuring satisfaction while maintaining quality standards and effective communication in English or Arabic.

• 6 - 10 Years
• Dubai - United Arab Emirates (UAE)

Drive AI-powered customer-centric solutions, optimize business processes, define product features, and lead Agile ceremonies across multiple domains.

• 7 - 12 Years
• Cairo - Egypt

Manage service delivery processes, ensure client satisfaction, optimize service quality, and lead a team while possessing strong leadership and communication skills.

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

The role involves making outbound calls, building client relationships, achieving sales targets, and requires excellent communication and telemarketing skills.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Drive new business growth with enterprise clients through outbound sales strategies, building relationships, and managing the full sales cycle in e-commerce.

• 1 - 3 Years
• Diera , Dubai - United Arab Emirates (UAE)

Seeking a persuasive Tele caller for outbound sales in healthcare, focusing on Unani medicine, with strong communication and CRM skills.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Manage client interactions, reservations, and complaints using Odoo ERP and CRM systems while ensuring high-quality customer service and satisfaction.