17 Contact Center jobs in Abu dhabi

• 12 - 17 Years
• Abu Dhabi - United Arab Emirates

Lead strategy and delivery of Contact Center Technology platforms, ensuring integration, modernization, and omnichannel capabilities with strong leadership and customer engageme...

• 4 - 9 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for testing Genesys Cloud platforms, including call-flow, IVR, and defect management, requiring strong telephony knowledge and analytical skills.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide exceptional customer service in a contact center, manage appointments, handle patient inquiries, and maintain KPIs while ensuring patient safety and confidentiality.

• 9 - 11 Years
• Abu Dhabi - United Arab Emirates (UAE)

Develop and lead Patient Access strategy, optimize call center operations, enhance patient experience, and utilize data analytics for performance management.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for patient call handling, appointment management, and KPI maintenance while ensuring excellent customer service and adherence to healthcare regulations.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for patient call management, maintaining key performance indicators, and ensuring excellent customer service with effective communication and appointment scheduling.

• 3 - 8 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Lead a digital customer service team, implement strategies for customer engagement, and manage technology tools to enhance satisfaction and loyalty.

• 3 - 8 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Lead a digital customer service team, implement strategies for customer satisfaction, analyze data, and manage technology for optimal service delivery.

• 7 - 12 Years
• Abu Dhabi - United Arab Emirates

Lead digital transformation initiatives, optimize IT infrastructure, manage network security, enhance customer experience, and mentor teams in a strategic role.

• 3 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handles customer enquiries and complaints through various channels, requiring fluent Arabic and English, with strong communication and problem-solving skills.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Build and design bilingual AI agents for customer service, ensuring retrieval quality and effective conversation flows while working with client teams.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for excellent telephone etiquette, managing patient calls, maintaining KPIs, and ensuring customer satisfaction in a contact center environment.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Engage with stakeholders to define requirements, improve revenue cycle management processes, and deliver digital healthcare solutions while collaborating with technology teams.

• 0 - 2 Years
• Abu Dhabi - United Arab Emirates

Deliver exceptional guest service by managing reservations, inquiries, and requests while maximizing revenue through upselling and effective communication.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for booking patient appointments, providing non-clinical instructions, and ensuring a first-class patient experience while maintaining data accuracy.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for booking patient appointments, providing non-clinical instructions, and ensuring accurate data entry while enhancing patient experience in healthcare access.