Contact Center Jobs in Dubai

• 1 - 4 Years
• Dubai - United Arab Emirates

Monitor and evaluate calls, report results, ensure quality standards, and possess strong bilingual communication skills for customer service improvement.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide excellent customer service by resolving inquiries, managing call time, and maintaining accurate records while demonstrating strong communication and problem-solving skills.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

The Customer Reception Host ensures exceptional customer service, manages interactions, coordinates appointments, and addresses complaints to enhance customer satisfaction.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide customer support via multiple channels, resolve issues efficiently, and maintain records while meeting performance targets in a fast-paced environment.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

The role involves providing customer support, resolving issues, and educating clients while requiring Arabic/English communication skills and a strong service attitude.

• 4 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

The role requires expertise in Unified Communications, 3CX, Avaya, VoIP, SIP Trunking, and strong networking skills for enterprise telephony solutions.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Responsible for driving customer satisfaction and retention through proactive support, communication skills, and relationship management in a customer service environment.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Seeking a candidate with expertise in Avaya Oceana and Aura, VoIP support, API integrations, and Contact Center operations.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Identify and pursue Small and Medium Enterprise clients for credit card solutions, ensuring strong client relationships and achieving sales targets.

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

Ensure exceptional customer service by welcoming visitors, managing appointments, resolving complaints, and facilitating the customer journey with strong communication skills.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Respond promptly and professionally to customer inquiries via phone, email, live chat, and other digital communication channels. Handle customer concerns, complaints, and servic...

• 1 - 5 Years
• Dubai - United Arab Emirates

About The Role Wheelys Customer Service team are directly responsible for facilitating perfect journeys for our passengers. They provide exceptional customer service to our chau...

• 1 - 5 Years
• Dubai - United Arab Emirates

The role involves delivering exceptional customer service through various channels, resolving issues efficiently, and maintaining customer satisfaction in a fast-paced environment.

• 0 - 5 Years
• Dubai - United Arab Emirates

The role involves making outbound calls to promote bank products, requiring excellent communication skills and a customer-centric approach.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Responsible for exceptional customer service, managing calls, scheduling appointments, and improving patient experience while ensuring adherence to quality standards.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Responsible for patient calls, maintaining KPIs, providing customer service, and handling complaints with professionalism and effective communication skills.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Responsible for patient calls, maintaining KPIs, booking appointments, and ensuring customer satisfaction with strong communication and organizational skills.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Job Summary We are seeking an experienced and dynamic Call Centre Manager to lead and oversee our multi-functional call centre operations. The team consists of approximately 12 ...

• 10 - 15 Years
• Dubai - United Arab Emirates

Seeking an Avaya Engineer to manage contact center infrastructures, integrate APIs with CRM, and optimize Avaya Workforce Management solutions.

• 2 - 7 Years
• Dubai - United Arab Emirates

Support Workforce Operations by managing staffing, communication, reporting, and relationship building, requiring strong analytical skills and proficiency in workforce managemen...

• 3 - 8 Years
• Dubai - United Arab Emirates

Drive quality assurance and audit processes for customer experience, focusing on AI interactions, data analysis, and operational improvements in a bilingual environment.

• 1 - 6 Years
• Dubai - United Arab Emirates

Responsible for managing reservations, providing exceptional customer service, generating sales leads, and ensuring compliance with brand standards in a dynamic environment.

• 3 - 8 Years
• Dubai - United Arab Emirates

Collaborate with sales teams to deliver technical solutions, conduct product demonstrations, and support customer integration using telecom and cloud technologies.

• 12 - 20 Years
• Dubai - United Arab Emirates (UAE)

We are seeking a seasoned Enterprise Technical Architect to lead the end-to-end technical delivery of a large-scale Unified Contact Center (UCC) transformation program. The role...

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for answering service calls, resolving customer issues, and providing information about services while demonstrating excellent communication and problem-solving skills.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls. Maintaining departmental KPI’s. Liaising with the supervisor ...

• 8 - 13 Years
• Dubai - United Arab Emirates

Drive revenue growth by designing customized AI-powered solutions, collaborating with sales, and leading pre-sales activities for enterprise architecture.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Consumer Protection & Customer Support Framework Support the implementation and day-to-day execution of the company's Consumer Protection Framework across exchange, digital mone...

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

The Quality Assurance Manager is tasked with designing, implementing, and improving QA and training frameworks across Customer Care operations. The role aims to ensure service c...

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Ensure exceptional customer service by welcoming clients, managing appointments, resolving complaints, and facilitating the customer journey with strong communication skills.