Contact Center Jobs in Dubai

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service, resolve complaints, utilize CRM software, and maintain customer records while demonstrating active listening and multitasking skills.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Collaborate on solution architecture, ensure integration readiness, comply with standards, and document technical governance for contact center technologies.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide support for Carrier Contact Center operations, ensuring SLA adherence, effective communication, and troubleshooting for technical issues in network services.

• 3 - 5 Years
• Dubai - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development.

• 8 - 10 Years
• Dubai - United Arab Emirates

u>Key Accountabilities/u> Maintaining and Control all Submarine systems/networks through (EIG, SMW5, etc.) for all cable landing stations end to end. Perform the required daily ...

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide excellent customer service by resolving inquiries, managing call time, and maintaining accurate records while demonstrating strong communication and problem-solving skills.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

The role involves providing exceptional customer support, resolving issues, and utilizing CRM software while demonstrating strong communication and problem-solving skills.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Monitor telesales calls, provide feedback, analyze performance metrics, develop quality assurance procedures, and enhance customer service skills in a telesales environment.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by managing patient calls, scheduling appointments, and maintaining confidentiality while adhering to hospital policies.

• 1 - 6 Years
• Sharjah , Ajman , Dubai - United Arab Emirates (UAE)

Supervise contact center agents, ensure compliance, manage performance metrics, and foster team development while addressing customer escalations and improving processes.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Monitor real-time agent activity, analyze trends, manage schedules, and generate reports to enhance operational efficiency in workforce management.

• 1 - 3 Years
• Dubai - United Arab Emirates

Responsible for delivering exceptional customer service via calls, live chat, and emails, requiring fluency in English and French, and strong communication skills.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing contact center technologies, ensuring system reliability, optimizing performance, and collaborating with cross-functional teams to enhance customer ex...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Redesign call center operations, define SLAs and KPIs, optimize customer journey, and manage workforce planning with a focus on transformation.

• 3 - 8 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Review and assess agent performance, monitor call quality, analyze data, provide feedback, and ensure compliance with quality standards in customer service.

• 3 - 5 Years
• Dubai - United Arab Emirates

Support product launches, manage system integrations, and ensure operational efficiency while providing technical expertise and stakeholder communication.

• 1 - 3 Years
• Dubai - United Arab Emirates

The role involves complaint handling, client servicing through multiple channels, maintaining records, and ensuring compliance with regulatory standards while providing excellen...

• 10 - 15 Years
• Dubai - United Arab Emirates

Responsible for omnichannel security architecture, integrating security-by-design, overseeing API security, and ensuring compliance across digital commerce platforms.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Seeking a Workforce Management Specialist to optimize forecasting, scheduling, and capacity planning in a Contact Center, requiring strong analytical skills and WFM tool knowledge.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by managing patient calls, scheduling appointments, and ensuring satisfaction while adhering to quality standards.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by managing patient calls, scheduling appointments, and ensuring satisfaction while adhering to healthcare regulations.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide customer support by addressing inquiries, resolving issues, documenting interactions, and educating customers, requiring strong problem-solving and technical skills.

• 3 - 6 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Drive the sales cycle for AI solutions, generate leads, build client relationships, and deliver impactful demos while maintaining CRM updates.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the main contact for customers, resolving issues, documenting interactions, and educating on products to enhance satisfaction and loyalty.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Generate customer appointments, enhance satisfaction, manage communications, collaborate with teams, and ensure compliance while possessing strong communication and problem-solv...

• 1 - 3 Years
• Dubai - United Arab Emirates

Handle guest inquiries, provide flight information, assist with reservations, and resolve complaints while ensuring excellent customer service and collaboration.

• 3 - 8 Years
• Dubai - United Arab Emirates

Manage and maintain IT infrastructure, including VMware, Active Directory, and SQL Server, while ensuring security and supporting users in a dynamic environment.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide L1/L2 technical support, engage in system audits, and assist in cybersecurity and infrastructure projects with strong troubleshooting skills.