51 Contact Center jobs in Dubai

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead technical readiness and operational enablement for Contact Center solutions, ensuring integration, compliance, and documentation while managing stakeholder coordination.

• 0 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing customer interactions through various channels, resolving complaints, and ensuring exceptional service while meeting performance targets.

• 8 - 10 Years
• Dubai - United Arab Emirates

Define and implement customer experience strategy, manage omnichannel communication, oversee CRM effectiveness, and lead contact centre operations for health and wellness.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Implement and support Contact Center solutions, troubleshoot VoIP issues, and integrate with CRM while possessing strong technical and communication skills.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide excellent customer service by resolving inquiries, managing call time, and maintaining accurate records while demonstrating strong communication and problem-solving skills.

• 9 - 18 Years
• Dubai - United Arab Emirates (UAE)

Manage contact center operations, drive AI-powered customer service solutions, ensure compliance, and lead customer experience strategies with a focus on performance optimization.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Handle inbound and outbound calls, provide customer service, troubleshoot issues, and process transactions in a customer-focused environment.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service in Arabic, resolving inquiries, maintaining records, and ensuring customer satisfaction as a Customer Solutions Specialist.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The role involves quality monitoring, feedback provision, and reporting to enhance customer service and compliance in financial services.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Manage client relationships, resolve complaints, ensure service quality, and enhance customer satisfaction through effective communication and problem-solving skills.

• 1 - 4 Years
• Dubai - United Arab Emirates (UAE)

The role involves providing exceptional customer service, managing appointments, resolving complaints, and ensuring a seamless customer journey with strong communication skills.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for patient calls, maintaining KPIs, appointment booking, and ensuring excellent customer service with strong communication and multitasking skills.

• 15 - 20 Years
• Dubai - United Arab Emirates (UAE)

Lead design and implementation of AI-powered customer engagement solutions, ensuring security, scalability, and performance while collaborating with stakeholders and managing in...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Identify and acquire enterprise customers, develop business opportunities, sell IT solutions, and build client relationships to achieve sales targets.

• 3 - 8 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Lead a digital customer service team, implement strategies for customer engagement, and manage technology tools to enhance satisfaction and loyalty.

• 5 - 10 Years
• Dubai - United Arab Emirates

Lead technology transformation by defining strategy, managing ERP implementation, and ensuring governance across systems, with strong integration and vendor management experience.

• 5 - 10 Years
• Dubai - United Arab Emirates

Lead complex integration projects, manage vendor relationships, ensure financial governance, and communicate effectively with stakeholders in Agile and Waterfall environments.

• 1 - 6 Years
• Dubai - United Arab Emirates

Responsible for handling calls and inquiries, ensuring guest satisfaction through quality service, with a focus on communication and customer service skills.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing customer interactions, ensuring satisfaction, and resolving inquiries in a property management context, requiring strong communication and problem-solvi...

• 4 - 6 Years
• Dubai - United Arab Emirates (UAE)

Develop and execute business development strategies, engage clients for IT solutions, and manage sales cycles in the Middle East market.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing customer support operations, ensuring service excellence, strategic planning, and effective team leadership in a call center environment.

• 5 - 10 Years
• Dubai - United Arab Emirates

Manage end-to-end CCaaS project implementations, ensuring stakeholder engagement, risk management, and effective communication while leading cross-functional teams.

• 5 - 10 Years
• Dubai - United Arab Emirates

Responsible for gathering and documenting business requirements, facilitating stakeholder discussions, and ensuring CRM solutions align with business objectives using Microsoft ...

• 0 - 5 Years
• Dubai - United Arab Emirates

Responsible for delivering exceptional customer service via calls, chats, and emails, requiring excellent communication skills and a passion for luxury service.

• 2 - 5 Years
• Dubai - United Arab Emirates

Develop B2B clients for communication solutions, generate leads, manage sales cycle, and exceed targets; requires telecom sales experience and strong negotiation skills.

• 5 - 10 Years
• Dubai - United Arab Emirates

Provide L3 engineering support for Avaya Oceana solutions, troubleshoot voice issues, manage integrations, and support infrastructure upgrades with strong troubleshooting expert...

• 3 - 8 Years
• Dubai - United Arab Emirates

Responsible for driving partner engagement and collaboration strategy, enabling practices, and accelerating pipeline growth in cloud and customer experience solutions.

• 2 - 7 Years
• Dubai - United Arab Emirates

Serve as a key contact for guests, assisting with inquiries and reservations while demonstrating exceptional communication and organizational skills in hospitality.

• 2 - 4 Years
• Dubai - United Arab Emirates

Manage Voice of Customer program, ensuring feedback leads to actionable insights, while utilizing Qualtrics and strong analytical skills for reporting.