Contact Center Jobs in Saudi Arabia

• 5 - 10 Years
• Riyadh - Saudi Arabia

Manage Genesys PureConnect migration, support Cisco CUCM, oversee AV integrations in Microsoft Teams, requiring expertise in Unified Communications and telephony.

• 6 - 8 Years
• Riyadh - Saudi Arabia

Responsible for revenue growth, managing sales cycles, and developing executive relationships in the CX sector, requiring consultative selling and market fluency.

• 4 - 9 Years
• Riyadh - Saudi Arabia

Implement property operational plans, coordinate tenant services, manage insurance claims, and maintain tenant relationships with proficiency in Arabic and English.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Design and maintain contact center dashboards using Power BI and Excel, automate reports, analyze KPIs, and support operational improvements.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Manage complaint logging, resolution tracking, and cross-functional coordination while ensuring data quality and providing insights for improvement.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Ensure guest safety and satisfaction by managing entry operations, optimizing processes, and providing excellent guest services with strong communication skills.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Greet guests, manage entry processes, ensure safety, provide information, and maintain operational efficiency while delivering excellent guest services in a dynamic environment.

• 1 - 7 Years
• Saudi Arabia - Saudi Arabia

Lead and coach a Partner Support team to achieve KPIs, manage workflows, ensure quality, and align with stakeholders while enhancing partner experience.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Manage daily guest operations, enhance guest satisfaction, oversee ticketing systems, and ensure compliance with regulations in a theme park environment.