Contact Centre Agent Jobs in Saudi Arabia

• 1 - 5 Years
• Riyadh - Saudi Arabia

Lead product and technical tasks for Agentic AI in Contact Center, managing requirements, vendor selection, implementation, and knowledge transfer.

• 0 - 2 Years
• Saudi Arabia - Saudi Arabia

Handles inbound and outbound communication, updates customer information, achieves key performance indicators, and provides excellent customer service in a fast-paced environment.

• 1 - 5 Years
• Riyadh - Saudi Arabia

Fluent in Saudi dialect, strong communication skills, and experience in sales strategies and customer service are essential for this telesales role.

• 1 - 6 Years
• Al Madina Al Munawarah - Saudi Arabia

Manage telephone communications, assist guests, ensure professionalism, and maintain confidentiality while possessing strong customer service and organizational skills.

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line support for incidents and service requests in Data Center Colocation, utilizing ITIL and ITSM practices with strong customer service skills.

• 6 - 10 Years
• Riyadh - Saudi Arabia

Lead the Service Desk team in delivering customer support, managing incidents, and ensuring SLA compliance with expertise in ITIL and service operations.

• 2 - 7 Years
• Jeddah - Saudi Arabia

Responsible for guest check-in and check-out, addressing inquiries, enhancing guest experiences, and mentoring staff in a fast-paced hospitality environment.

• 5 - 30 Years
• Riyadh - Saudi Arabia

Design and deploy AI agents using Oracle AI Agent Studio, integrating with enterprise systems and applying responsible AI practices.

• 2 - 7 Years
• Al Madina Al Munawarah - Saudi Arabia

The role involves managing guest interactions, reservations, and providing concierge services while ensuring exceptional customer service and professionalism.

• 0 - 5 Years
• Al Madina Al Munawarah - Saudi Arabia

Responsibilities include prompt email responses, managing guest bookings, and effective communication, requiring strong multitasking and communication skills.

• 1 - 7 Years
• Al Madina Al Munawarah - Saudi Arabia

Provide exceptional guest service through personalized greetings, efficient check-in/out, and effective communication while maintaining operational excellence and brand standards.

• 5 - 8 Years
• Riyadh - Saudi Arabia

Manage AI agent project delivery by scoping, planning, coordinating, and executing with stakeholders, ensuring alignment and timely delivery.

• 0 - 5 Years
• Saudi Arabia - Saudi Arabia

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room ty...

• 0 - 5 Years
• Riyadh - Saudi Arabia

Review and score AI agent interactions, propose improvements, maintain test scenarios, and prepare performance reports; requires fluency in Arabic and English.

• 2 - 6 Years
• Saudi Arabia - Saudi Arabia

Welcome guests, manage check-in/check-out, respond to inquiries, coordinate special services, and ensure quality hospitality with effective communication and attention to detail.

• 2 - 4 Years
• Saudi Arabia - Saudi Arabia

Welcome guests, manage check-in/check-out, respond to inquiries, coordinate VIP services, and ensure quality hospitality with effective communication and attention to detail.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Respond to guest requests via various communication methods, maintain professionalism, and ensure guest satisfaction while adhering to company policies.

• 1 - 7 Years
• Saudi Arabia - Saudi Arabia

The role involves managing guest communications, coordinating service requests, and ensuring a seamless experience with strong attention to detail and hospitality skills.

• 1 - 5 Years
• Saudi Arabia - Saudi Arabia

Responsible for guest communications, service coordination, and providing hotel information, requiring strong communication skills and a passion for hospitality.

• 2 - 5 Years
• Riyadh - Saudi Arabia

Seeking a detail-oriented Travel Agent with IATA certification and Amadeus expertise to manage reservations, ticketing, and client advisories for seamless service.

• 1 - 3 Years
• Saudi Arabia - Saudi Arabia

The role involves managing room reservations, ensuring accuracy, providing exceptional customer service, and maximizing revenue through upselling and effective communication.

• 1 - 3 Years
• Saudi Arabia - Saudi Arabia

The Guest Experience Agent manages telephone communications, assists guests, ensures professionalism, and requires strong customer service skills and basic technical knowledge.

• 2 - 4 Years
• Al Madina Al Munawarah - Saudi Arabia

Welcome guests, manage check-in/check-out, coordinate special services, and ensure premium hospitality with effective communication and attention to detail.

• 2 - 7 Years
• Jeddah - Saudi Arabia

Host guest journey from inquiry to farewell, ensuring accurate reservations and exceptional service while managing data and inventory effectively.

• 1 - 6 Years
• Saudi Arabia - Saudi Arabia

Manage airport operations, ensuring safety compliance and coordination with stakeholders, requiring strong aviation knowledge and excellent communication skills.

• 0 - 5 Years
• Riyadh - Saudi Arabia

Support commercial real estate sales and leasing, build client relationships, and assist in transactions; fresh graduates with strong communication skills encouraged to apply.

• 0 - 5 Years
• Riyadh - Saudi Arabia

Oversee room reservations, communicate company values, address guest needs, and maintain professional relationships while ensuring compliance with policies.

• 0 - 5 Years
• Saudi Arabia - Saudi Arabia

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate ind...

• 0 - 5 Years
• Saudi Arabia - Saudi Arabia

Responsible for maintaining cleanliness, stocking supplies, ensuring guest satisfaction, and adhering to safety policies in a club lounge environment.

• 2 - 5 Years
• Saudi Arabia - Saudi Arabia

Provide professional and engaging service, assist guests, manage accounts, and drive sales while adhering to safety and service standards.