Corporate and SME Card Product Specialist

PayTech Group

Core Responsibilities and Accountabilities

Product Management:

• Develop and implement product strategies and initiatives to meet the needs of Corporate and SME clients.
• Design innovative credit card products and features tailored to the Corporate and SME segment.
• Collaborate with cross-functional teams including marketing, sales, and operations to launch and promote new products.

Portfolio Management:

• Monitor and analyse the performance of the Corporate and SME credit card portfolio, including profitability, utilization, and customer satisfaction.
• Identify trends, opportunities, and risks within the portfolio and develop strategies to address them.
• Optimize pricing, fees, and rewards to maximize revenue and customer retention.
• Scaling the Business:

- Develop and execute growth strategies to expand the Corporate and SME credit card business.

- Identify and pursue new market opportunities and partnerships to increase market share.

- Implement marketing and promotional campaigns to attract new Corporate and SME clients and increase card usage.

Risk Management:

• Monitor and manage credit risk, fraud risk, and compliance with regulatory requirements.
• Develop and implement risk mitigation strategies and controls to protect the business and customers.

Stakeholder Management:

• Build and maintain relationships with internal and external stakeholders, including Corporate and SME clients, partners, and regulatory authorities.
• Collaborate with sales teams to train and support them in promoting and selling Corporate and SME credit card products.

Knowledge and Experience

• Bachelors degree in business, Finance, or related field; MBA or relevant professional qualification is a plus.
• Minimum of 10+ years of experience in credit card product management, preferably in the Corporate and SME segment.
• Excellent analytical, strategic planning, and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Excellent communication, presentation, and interpersonal skills