Employer Active

Posted 14 min ago

Experience

2 - 5 Years

Education

MBA/PG Diploma in Business Mgmt

Nationality

Any GCC National

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

1. Manage client relationships throughout the property handover process 2. Handle booking forms, agency agreements, and other relevant documentation 3. Coordinate and assist with property snagging processes 4. Respond to client inquiries and concerns in a timely and professional manner 5. Maintain accurate records in the CRM system 6. Collaborate with other departments to ensure smooth handover processes 7. Assist in resolving any issues that arise during the handover phase 8. Contribute to improving customer service processes and procedures 9. Prepare reports on customer interactions and satisfaction levels

Desired Candidate Profile

Qualifications: 1. Minimum 5 years of experience as a CRM in the handover department of a real estate company 2. Strong background in customer service within the real estate sector 3. Experience with booking forms, agency agreements, and snagging processes 4. Familiarity with CRM software and tools 5. Excellent verbal and written communication skills in both English and Arabic 6. Strong interpersonal skills and ability to handle challenging client situations 7. Attention to detail and ability to manage multiple tasks simultaneously 8. Knowledge of UAE real estate laws and regulations is a plus Requirements: 1. Fluency in English and Arabic (both written and spoken) 2. Proficiency in Microsoft Office suite 3. Ability to work in a fast-paced environment 4. UAE residency or eligibility to work in the UAE

Employment Type

    Full Time

Company Industry

Keywords

  • CRM Software Proficiency
  • CRM Specialist
  • Customer Insights

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BCD Real Estate Development

BCD Global is a diversified investment and development group with operational expertise across real estate, construction, finance, and advisory services. For over seven decades, we have created enduring value through visionary design, responsible growth, and institutional discipline. Our platform transforms land, capital, and vision into sustainable ecosystems that shape how future generations live, work, and thrive.

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