Csat Jobs in Egypt

• 0 - 1 Year
• Egypt - Egypt

Responsible for performance analysis, targeted training, and effective communication to enhance customer service delivery and agent performance.

• 3 - 5 Years
• Egypt - Egypt

Responsible for championing partner experience, supporting inquiries via chat, email, and phone, while collaborating across teams to enhance satisfaction.

• 5 - 9 Years
• Cairo - Egypt

Lead a customer care team, enhance customer satisfaction through data-driven strategies, and optimize operations in a digital environment.

• 1 - 2 Years
• Cairo - Egypt

Lead a team of chat agents, monitor performance, provide coaching, handle escalations, and ensure key performance indicators are met.

• 2 - 4 Years
• Cairo - Egypt

Lead and develop a high-performing customer support team, ensuring exceptional service delivery, performance monitoring, and effective issue resolution.

• 3 - 5 Years
• Cairo - Egypt

The role involves quality monitoring, data analysis, process optimization, and supporting automation in customer experience operations with a focus on continuous improvement.

• 7 - 10 Years
• Alexandria - Egypt

Develop customer service teams, implement policies, utilize AI tools, monitor performance metrics, and foster collaboration to enhance customer loyalty and engagement.

• 2 - 9 Years
• Giza - Egypt

Lead a customer care team, enhance customer satisfaction through data-driven strategies, and optimize service operations in a fast-paced environment.

• 2 - 4 Years
• Giza - Egypt

Supervise and mentor call center agents, manage performance standards, and address training needs while fostering effective communication and teamwork.