Csat Jobs in Egypt

• 1 - 5 Years
• Cairo - Egypt

The role involves designing training materials, analyzing performance gaps, and measuring training effectiveness to enhance customer service teams' operational performance.

• 1 - 7 Years
• Cairo - Egypt

Deliver German language training to adult learners, assess proficiency, develop content, and collaborate with stakeholders to enhance customer service communication.

• 5 - 10 Years
• Cairo - Egypt

Lead a customer support team, enhance workflows, utilize AI tools, and collaborate across departments to improve service quality and operational efficiency.

• 1 - 7 Years
• Cairo - Egypt

Seeking a skilled Business Analyst to conduct performance analysis, develop dashboards, and provide actionable insights using advanced Excel and data transformation skills.

• 3 - 8 Years
• Egypt - Egypt

Lead quality assurance and training initiatives, utilizing transaction monitoring and coaching to enhance customer experience and operational performance.

• 0 - 2 Years
• Cairo - Egypt

Support Voice of Customer program through feedback collection, NPS follow ups, and insight generation; requires strong communication and analytical skills.

• 1 - 6 Years
• Cairo - Egypt

The Sales Quality Analyst monitors sales interactions for compliance and quality, providing feedback and reports while ensuring continuous improvement and agent support.

• 1 - 3 Years
• Cairo - Egypt

The Sales Quality Analyst monitors sales interactions for compliance, provides feedback, analyzes trends, and requires strong analytical skills and proficiency in Microsoft Office.

• 1 - 7 Years
• Cairo - Egypt

The Team Leader supervises Sales Teammates, focusing on performance management, coaching, data analysis, and conflict resolution while requiring French proficiency and leadershi...

• 1 - 3 Years
• Cairo - Egypt

The Quality Analyst conducts audits, coaches teammates, reports performance, and drives quality initiatives while requiring problem-solving skills and strong customer centricity.

• 0 - 2 Years
• Cairo - Egypt

Provide exceptional customer support in French, resolve inquiries, document interactions, and collaborate with teams while maintaining high quality standards.

• 3 - 5 Years
• Cairo - Egypt

Responsible for client satisfaction, managing team performance, meeting key performance indicators, and leading in a fast-paced customer experience environment.

• 1 - 3 Years
• Giza - Egypt

Provide first-call resolution, handle customer inquiries, enhance customer experience, and document interactions while working effectively in a team environment.