Csat Jobs in Egypt

• 1 - 7 Years
• Egypt - Egypt

Responsible for managing employee records, HR service delivery, stakeholder interaction, and compliance while ensuring data accuracy and process improvement.

• 1 - 3 Years
• Egypt - Egypt

The role involves resolving customer inquiries autonomously across channels, de-escalating issues, achieving service metrics, and documenting processes.

• 1 - 7 Years
• Egypt - Egypt

Manage employee records, oversee HR service delivery, ensure data accuracy, and foster stakeholder relationships while supporting HR operations and compliance.

• 1 - 7 Years
• Cairo - Egypt

Seeking a skilled Business Analyst proficient in data analysis, Excel, dashboard creation, and root cause identification to enhance operational efficiency.

• 1 - 3 Years
• Cairo - Egypt

Provide exceptional customer service in German and English, resolve inquiries, manage issues, and utilize CRM software while achieving performance targets.

• 2 - 5 Years
• Cairo - Egypt

Responsible for leading quality assurance processes, managing a team, analyzing performance metrics, and ensuring compliance to enhance customer satisfaction.

• 3 - 8 Years
• Egypt - Egypt

Lead quality assurance and training initiatives, utilizing transaction monitoring and coaching to enhance customer experience and operational performance.

• 0 - 2 Years
• Cairo - Egypt

Support Voice of Customer program through feedback collection, NPS follow ups, and insight generation; requires strong communication and analytical skills.

• 3 - 5 Years
• Egypt - Egypt

Manage end-to-end operations, provide bilingual customer support, optimize processes, and ensure accountability in e-commerce operations with a focus on automation.

• 5 - 10 Years
• Egypt - Egypt

Enhance quality frameworks, lead quality teams, implement management systems, and drive continuous improvement with strong analytical skills and customer focus.

• 1 - 3 Years
• Cairo - Egypt

Handle customer calls, chats, and emails with empathy; require strong English skills, technical proficiency, and a reliable internet connection.

• 1 - 3 Years
• Cairo - Egypt

Provide timely support to merchants via various communication channels, resolve operational issues, and coordinate with teams while meeting performance metrics.