Csat Jobs in Egypt

• 0 - 1 Year
• Egypt - Egypt

Responsible for performance analysis, root cause investigation, and targeted training programs to enhance customer service delivery and agent performance.

• 7 - 12 Years
• Egypt - Egypt

Lead merchant support operations, optimize processes, manage performance metrics, and mentor teams while ensuring high-quality service delivery and stakeholder collaboration.

• 2 - 7 Years
• Egypt - Egypt

Lead and develop a team of Dispute Agents, ensuring customer satisfaction, operational excellence, and compliance while enhancing performance through coaching.

• 1 - 3 Years
• Cairo - Egypt

Manage customer issues and resolutions, ensure exceptional customer experience, achieve key performance indicators, and possess strong communication and troubleshooting skills.

• 1 - 3 Years
• Giza - Egypt

Provide first-call resolution, handle customer inquiries, enhance customer experience, and document interactions while adhering to procedures and timelines.

• 2 - 4 Years
• Cairo - Egypt

Lead and develop a high-performing customer support team, ensuring exceptional service delivery, performance monitoring, and effective issue resolution.

• 5 - 7 Years
• Giza - Egypt

Supervise daily operations, lead teams, monitor performance metrics, and enhance customer service quality while ensuring effective communication and technical support.

• 2 - 7 Years
• Cairo - Egypt

Supervise call center operations, coach agents, manage schedules, handle client inquiries, and track performance metrics in beauty care services.

• 3 - 5 Years
• Cairo - Egypt

Act as a trusted advisor, manage onboarding, monitor account health, advocate for customer needs, and identify expansion opportunities in Customer Success.

• 0 - 6 Years
• Cairo , Tanta , Al Mansurah - Egypt

Provide personalized customer support using CRM software, resolve issues collaboratively, and demonstrate adaptability and communication skills for customer satisfaction.