CTS Specialist

NewMarket Services Corporation

In consultation with Sales/Business, organize and execute a plan for approval testing to meet br>the customer s needs and wants.

Prepare written reports and technical literature for use by the customer and Sales.

br>Make oral presentations internally and externally, as necessary.

br>Maintain productive relationships with team members and both internal and external customers br>and maintain up-to-date knowledge of Afton s technology, customer needs, market trends, and br>industry direction.

br>Resolve customer complaints and problems in a timely, efficient, and professional manner.

Manage projects with CTS stage gate process utilizing Accolade software.

br>In depth knowledge and understanding of industry test requirements, customer test requirements and associated specifications and how those tests can be influenced by Afton chemistry.

br>Interface with CTS, R&D, OEM, Sales and Marketing to gain an understanding of current and future market trends, requirements, and applications.

br>Interface with Marketing and Sales to ensure aligned customer account management.
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