Customer Care Manager Jobs in Egypt

• 0 - 2 Years
• Cairo - Egypt

Responsible for handling customer calls and inquiries, delivering high-quality support, requiring fluent English and willingness to work rotational shifts.

• 1 - 2 Years
• Egypt - Egypt

Responsible for providing accurate information on medical insurance, resolving inquiries, and maintaining records while ensuring customer satisfaction and effective communication.

• 1 - 2 Years
• Cairo - Egypt

Responsible for providing accurate information on medical insurance, resolving inquiries, and maintaining records while requiring a medical background and strong communication s...

• 1 - 3 Years
• Egypt - Egypt

Handle customer inquiries and issues related to motorcycle textile apparel, coordinate orders, and maintain records using CRM systems; requires engineering diploma and strong co...

• 1 - 7 Years
• Cairo - Egypt

Provide exceptional customer service in Spanish, utilizing AI tools, coordinating with medical teams, and maintaining high service standards.

• 1 - 3 Years
• Giza - Egypt

Provide efficient telephone customer service, maintain database updates, and require a Bachelor's degree in pharmacy with strong English and Arabic skills.

• 3 - 8 Years
• Cairo - Egypt

Design and deploy advanced machine learning solutions, focusing on natural language processing and retrieval-augmented generation, while mentoring junior engineers.

• 0 - 2 Years
• Egypt - Egypt

Handle inquiries through various channels, explain programs, provide after-sales support, and achieve enrollment targets with excellent communication skills.

• 3 - 8 Years
• Cairo - Egypt

Supervise customer care team, resolve inquiries, ensure service standards, and prepare reports; requires Bachelor's degree, leadership skills, and customer-centric mindset.

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving customer complaints, ensuring satisfaction, and preparing reports; requires strong communication, problem-solving, and organizational skills.

• 0 - 3 Years
• Cairo - Egypt

Resolve customer complaints with empathy, provide product information, document interactions in CRM, and support continuous improvement in customer service.

• 0 - 2 Years
• Egypt - Egypt

Provide superior customer service through effective communication, manage workload, and build relationships while being flexible with shifts and fluent in English.

• 1 - 3 Years
• Egypt - Egypt

Manage customer interactions, provide updates, resolve complaints, and enhance satisfaction through effective communication and relationship building.

• 3 - 5 Years
• Cairo - Egypt

Handle escalated customer complaints, provide accurate information, ensure timely resolution, and collaborate with teams while maintaining high service standards.

• 1 - 5 Years
• Giza - Egypt

Respond to customer inquiries, manage orders, collaborate with teams, and maintain records while possessing strong problem-solving and communication skills.

• 5 - 10 Years
• Egypt - Egypt

Lead customer service team, enhance customer satisfaction, manage complaints, develop processes, and collaborate across departments with strong leadership and analytical skills.

• 2 - 5 Years
• Cairo - Egypt

Identify potential customers, manage customer data in the CRM system, and enhance customer satisfaction through effective communication and collaboration.

• 7 - 9 Years
• Giza - Egypt

Oversee call center operations, develop performance metrics, recruit and train staff, resolve customer issues, and enhance customer experience through data analysis.

• 5 - 7 Years
• Cairo - Egypt

Lead and inspire customer service teams, develop strategies for loyalty, manage performance metrics, and resolve complex issues with strong communication skills.

• 5 - 11 Years
• Giza - Egypt

Ensure quality checks, manage call center applications, oversee onboarding, and require bilingual candidates with customer service experience in financial institutions.

• 3 - 6 Years
• Giza - Egypt

Manage complex corporate queries, drive specialized teams, analyze customer data, and ensure high-quality service while training staff and implementing systems.

• 5 - 7 Years
• Giza - Egypt

Supervise daily operations, lead teams, monitor performance metrics, and enhance customer service quality while ensuring effective communication and technical support.

• 5 - 7 Years
• Cairo - Egypt

Develop and implement customer service strategies, lead a team, analyze feedback, and enhance client satisfaction with strong leadership and communication skills.

• 2 - 7 Years
• Giza - Egypt

Manage customer service operations, including order management, account support, and warranty issues while ensuring effective communication and team leadership.