Customer Experience Specialist Retail Contact Center Jobs in Dubai

• 3 - 7 Years
• Dubai - United Arab Emirates

Develop and execute product strategies for contact center automation, enhance customer experience, and implement AI solutions while managing stakeholder communications.

• 3 - 4 Years
• Dubai - United Arab Emirates (UAE)

Lead contact center operations, manage customer interactions, ensure data accuracy, and demonstrate strong problem-solving and conflict resolution skills in a fast-paced environ...

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

Drive data intelligence and AI adoption in contact centers, implementing analytics tools and optimizing performance through predictive modeling and operational dashboards.

• 3 - 5 Years
• Dubai - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development.

• 5 - 10 Years
• Dubai - United Arab Emirates

Lead and transform centralized Reservations and Guest Contact operations, driving booking conversion and developing high-performing teams in a fast-paced environment.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Handle customer interactions across channels, utilize CRM tools, and provide empathetic service while maintaining knowledge of Ejadah services in a fast-paced environment.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide excellent customer service by resolving inquiries, managing call times, and maintaining accurate records while demonstrating strong communication and problem-solving ski...

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Manage front desk operations, handle inquiries, maintain filing systems; requires strong communication skills, proficiency in Microsoft Office, and customer service experience.

• 3 - 6 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Drive the sales cycle for AI solutions, generate leads, build client relationships, and deliver impactful demos while maintaining CRM updates.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the main contact for customers, resolving issues, documenting interactions, and educating on products to enhance satisfaction and loyalty.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Redesign call center operations, define SLAs and KPIs, optimize customer journey, and manage workforce planning with a focus on transformation.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

The role involves enhancing customer satisfaction through effective communication, problem-solving, and relationship management in the car rental industry.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Generate customer appointments, enhance satisfaction, manage communications, collaborate with teams, and ensure compliance while possessing strong communication and problem-solv...

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Conduct audits, supervise pantry staff, manage inventory, deliver customer service, coordinate events, and support process improvements with strong communication and organizatio...

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Primary contact for customers, resolving inquiries, utilizing CRM software, requiring a Bachelor's degree and proficiency in customer service and communication.

• 12 - 18 Years
• Dubai - United Arab Emirates (UAE)

Manage contact center operations, ensure customer service excellence, develop service standards, and conduct audits with a preferred bachelor's degree.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for answering service calls, resolving customer issues, and educating clients while demonstrating strong communication and problem-solving skills.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Drive business development for AI-powered customer experience solutions, manage sales pipeline, and engage with enterprise clients to close deals.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Identify and generate business opportunities through outbound prospecting, manage a qualified pipeline, and schedule meetings for the sales team.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Identify new business opportunities, conduct outbound prospecting, deliver presentations, and manage client relationships in AI customer experience solutions.

• 12 - 18 Years
• Dubai - United Arab Emirates (UAE)

The role involves ensuring quality in contact center operations, developing service standards, and conducting audits, requiring strong technical knowledge and a Bachelor's Degree.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Maintain relationships with brokers, enhance guest experience, support sales initiatives, and improve operational efficiency in real estate.

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Investigate and resolve customer complaints, improve service efficiency, and enhance customer satisfaction through process improvements and effective communication.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage and optimize Customer Relationship Management systems, ensuring data integrity, compliance, and enhancing customer experience through effective sales operations.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Responsible for customer service, managing vehicle repairs, upselling service products, and maintaining customer relationships while ensuring timely job completion.

• 1 - 3 Years
• Dubai , Ras Al Khaimah , Sharjah - United Arab Emirates (UAE)

Provide Arabic customer service, manage customer inquiries, assist with retail banking products, and demonstrate excellent communication and computer skills.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Design and govern contact center technology architecture, implement platforms, and integrate with various systems while possessing strong experience in call center technologies.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Redesign call center operations, define SLAs and KPIs, optimize customer journey, requiring Bachelor's degree and experience in call center technologies.

• 3 - 5 Years
• Dubai - United Arab Emirates

Manage Edge Devices, PBX, internet connections, and mobile systems while providing IT support and ensuring optimal performance in a multi-office environment.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Prepare and deliver accurate Management Information System reports, conduct data analysis, and support automation initiatives while ensuring data integrity and collaboration wit...