Customer Service / Receptionist

Confidential Company

Employer Active

Posted 28 min ago

Experience

3 - 8 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Indian

Gender

Female

Benefits

Annual Leaves As Per Labour Law, Medical Insurance, Visa, Perks & Benefits As Per Labour Law

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Welcome and greet clients with grace, professionalism, and genuine warmth
  • Maintain refined communication with clients across calls, messages, and in-store interactions
  • Assist clients in-store by presenting catalogues, fabric options, and introducing them to the brand’s collections while the sales team is engaged
  • Schedule and confirm appointments with precision and follow-up etiquette
  • Connect with clients post-delivery for feedback, reviews, and relationship building
  • Coordinate delivery and pickup arrangements, ensuring a seamless experience
  • Manage invoicing, POS billing, and create production workslips with accuracy
  • Keep daily schedules and client tracking sheets updated on Excel and CRM software
  • Liaise with internal departments to ensure a smooth and exceptional client journey
  • Learn and adapt to the company's pos and bookkeeping software (Zoho)

Desired Candidate Profile

  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Professional appearance and polished client etiquette
  • Proficient in Excel and comfortable working with billing systems
  • Fluent in English (knowledge of Arabic is a plus)
  • Previous experience in luxury retail or hospitality preferred

One of Dubai’s leading names in bespoke tailoring, known for premium craftsmanship and exceptional client service is looking for a friendly, organized, and confident Customer Service / Receptionist to welcome clients and support our daily operations.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Client Service Specialist
  • Administrative Support
  • Reception
  • Customer Service

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Confidential Company