Customer Service Representative
Modernvet
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Welcoming clients and patients warmly in person and over the phone
- Scheduling, confirming, and managing appointments efficiently
- Responding to client inquiries, concerns, and complaints with professionalism and empathy
- Educating clients about clinic services, policies, and basic pet care
- Maintaining a calm and compassionate demeanor during stressful or emotional moments
Desired Candidate Profile
1 2 years of customer service experience
Excellent English communication skills; additional languages are an advantage
Strong interpersonal skills with a client centric approach
Ability to multitask, prioritize, and manage time effectively
Basic computer proficiency and familiarity with scheduling or CRM systems
Composure in fast paced or emotionally sensitive environments
Experience in veterinary, medical, or healthcare settings is a plus but not required
Company Industry
Department / Functional Area
Keywords
- Customer Service Representative
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Modernvet
https://app.whitecarrot.io/share/careers/modern-vet/job/9582efa4-63e7-4712-ab49-996e45f56a39
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