Customer Service Representative

IntouchCX

Employer Active

Posted 18 hrs ago

Experience

0 - 2 Years

Job Location

Egypt - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are currently hiring Customer Service Representatives (German / English Bilingual) for our pioneer account!

Working as a Customer Service Representative (German / English Bilingual), We Offer:

  • Competitive salary
  • Amazing career growth opportunities
  • Work on-site at our brand-new office

As a Customer Service Representative (German / English Bilingual), You Will:

  • Respond to customer queries in a timely and accurate way, via email and chat.
  • Provide personalized customer service at the highest level.
  • Ensure proper security procedures are followed for all customer interactions.
  • Maintain thorough knowledge of systems so that information can be researched and proper information is given to customers.
  • Learn and retain a thorough working knowledge of all existing and new products and services.
  • Other tasks/functions that may be assigned by the account as per business requirements

Desired Candidate Profile

The ability to speak, read, and write fluently in English and German

  • 6 Months of experience in the Customer Service Field.
  • Great communication skills, both verbal and written.
  • The ability to be consistently ready to work and on time as scheduled.
  • Ability to work changing shifts, including evenings and weekends.
  • The understanding you will be working on-site at our state-of-the-art campus in Maadi Park.

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Representative (English / German Bilingual)

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IntouchCX

About IntouchCX

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that s all-in on making brands thrive, we re setting the bar in quality-driven support./p>

https://apply.intouchcx.com/317