Dealer - Table Games Operations

Wynn Al Marjan Island

Deal assigned games on the Main Floor with accuracy, and in compliance with General Commercial Gaming Regulatory Authority (GCGRA) table games regulations and Wynn Al Marjan Island approved regulations.

The primary duties and responsibilities of this role are:

Gaming Operations:

• Dispense playing cards, collect losing bets and make payments accurately

• Follow rules and procedures for assigned games including Baccarat, Blackjack, Roulette, Poker and other approved table games.

• Adhere to Wynn company policies and procedures and maintain table game integrity by upholding General Commercial Regulatory Authority table game regulations

• Attend regular department briefings and share relevant information.

• Participate in Gaming Floor promotional activities.

• Alert Supervisor for chip fill and credit according to business demand.

• Be alert and advise supervisor of any suspicious activities, special player requests and disputes.

• Know and understand all the resort s facilities and services

• Assist and perform duties assigned by the Supervisor and Pit Manager.

Guest Service:

• Greet players in a warm, welcoming and courteous manner.
• Deal games with a high level of professionalism.
• Provide excellent customer service by responding appropriately to players demands.
• Explain the game if requested.
• Address players requests and handle complaints promptly and to their satisfaction.
• Establish a rapport with players and build good customer relationships