DHC_Information Technology.Manager Dubai Parks and resorts

Key Accountabilities:

Business Management & GCTO Office Support:

• Lead internal communication, information flow and preparation of materials for GCTO meetings, reviews and decision making forums

• Prepare high quality reports, presentations and analytical summaries for senior leadership

• Support planning and coordination of leadership meetings, forums and internal Technology events

• Oversee daily administrative and operational activities linked to the GCTO Office to ensure consistent and efficient functioning

Strategy Support & Special Initiatives:

• Support early stage structuring and assessment of strategic initiatives, including technology led venture exploration and infrastructure opportunities

• Conduct market, financial and operational analysis to support informed recommendations

• Translate strategic priorities into clear action plans with milestones and follow up actions

• Collaborate with Strategy & Value Creation, external advisors and internal teams to progress strategic and exploratory workstreams

Performance Monitoring & Planning

• Monitor Technology KPIs, operational performance, risks and dependencies, and escalate issues proactively

• Support annual planning cycles, including business plans, manpower views, budget inputs and initiative trackers

• Consolidate performance reports and dashboards for the GCTO and senior management

• Highlight opportunities for operational improvement based on performance trends and stakeholder feedback

Governance & Cross-Functional Coordination:

• Coordinate the Technology leadership operating rhythm, including planning sessions, performance reviews and structured follow up actions

• Ensure decisions made by the GCTO are documented, communicated and actioned across all relevant teams

• Liaise across engineering, infrastructure, cybersecurity, applications, digital services and data teams to maintain alignment and continuity

• Escalate delivery challenges, bottlenecks and risks to the GCTO with recommended solutions

Analysis, Reporting & Executive Communication:

• Prepare decision documents, briefing notes and issue summaries for GCTO review

• Review submissions and proposals for completeness, quality and alignment with Technology priorities

• Synthesise complex issues into clear, concise outputs suitable for senior leadership

Stakeholder Engagement:

• Engage with internal stakeholders across Technology and corporate functions (Finance, HR, Legal, DHGS) to progress workstreams

• Facilitate communication and coordination across departments supporting Technology initiatives

• Build strong internal relationships to support collaboration and efficient delivery

Who we are looking for:

• 8 10 years of experience in business management, strategy, planning, or financial analysis roles.

• Experience in technology, digital, infrastructure or information environments, or in consulting roles with exposure to technical or strategic workstreams, is preferred

• Demonstrated experience supporting senior leadership across multi disciplinary or cross functional initiatives

• Strong analytical background with the ability to interpret data and develop actionable insights

Education/Professional Certification:

Minimum requirements

• Bachelor s degree in Business, Technology, Engineering, Finance or a related field.

Desirable requirements

• Postgraduate qualification (MBA or equivalent) is an advantage.

Technical Competencies:

• Strong analytical, organisational and problem solving skills

• Ability to structure unstructured problems and bring clarity to complex topics

• High proficiency in MS Office (PowerPoint, Excel, Word) and SharePoint; familiarity with JIRA or similar tools is a plus.

• Exposure to financial modelling, market analysis, reporting or performance dashboards

Behavioural Competencies:

• Customer Focus

• Results Orientation

• Business Awareness

• Curious & Creative

• Sense of Urgency

• Adaptability & Flexibility

• Builds Relationships

• Empowerment

• Problem Solving & Decision Making

• Planning and Organizing

• Communication Skills