Director Player Development - International Marketing

Wynn Al Marjan Island

Revenue Generation & Market Development

• Drive revenue growth from the WAMI region through strategic player development initiatives
• Identify and cultivate new high-value guest relationships
• Develop and implement market-specific acquisition and retention strategies
• Monitor and grow gaming revenue through targeted VIP programs and events
• Analyze player performance, trip value, and reinvestment levels to maximize profitability
• Work closely with Marketing and Gaming teams to align promotional strategies

VIP Player Development

• Build and maintain strong relationships with high-value guests and VIP players
• Oversee VIP service standards and personalized guest experiences
• Coordinate VIP events, hosted trips, and promotional activities
• Monitor guest satisfaction and ensure service excellence

Leadership & Team Development

• Lead, supervise, and manage the Executive Host and Host teams
• Recruit, train, mentor, and groom host talent for professional development
• Establish performance goals and revenue targets for the team
• Conduct regular coaching and performance reviews
• Foster a high-performance culture focused on revenue growth and guest engagement

Database & Player Management

• Utilize database marketing insights to identify high-potential players
• Track player metrics including ADT, theoretical value, visit frequency, and reinvestment
• Monitor host portfolios to ensure optimal player coverage and engagement
• Implement strategies to maximize player lifetime value

Operational & Strategic Collaboration

• Collaborate with Marketing, Gaming Operations, and Analytics teams
• Contribute to budgeting, forecasting, and strategic planning for the WAMI market
• Ensure compliance with all regulatory requirements and internal policies
• Provide regular performance reports to senior leadership