Doorman RAFFLES

Employer Active

Posted 9 hrs ago

Experience

1 - 7 Years

Job Location

Doha - Qatar

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

  • Maintain the highest standard of guest service at the front entrance at all times

  • Warmly welcome and assist all arriving guests and visitors

  • Escort guests to Reception and recognize regular or returning guests

  • Provide guests with assistance on transportation and directions

  • Maintain good relationships with taxi drivers and manage taxi arrangements for guests

  • Keep the front entrance clean and orderly, with special attention to glass areas, doors, and ashtrays

  • Monitor and control traffic at the front entrance to ensure smooth flow

  • Report any incidents or accidents at the front entrance promptly to the Guest Service Manager

  • Handle valet services efficiently, ensuring guests cars are parked safely and with care

  • Note any pre-existing damage (e.g., dents/scratches) before issuing valet tickets

  • Coordinate with valet staff for timely parking and retrieval of vehicles

  • Remain alert to security concerns and follow appropriate safety measures

  • Stay informed about hotel events and guide guests to their correct destinations

  • Maintain a friendly, courteous, and professional demeanor with all guests and colleagues

  • Foster cooperative working relationships with other hotel departments

  • Follow all Health and Safety regulations and safe working practices

  • Adhere to department schedules and report to duty on time

Desired Candidate Profile

Qualifications:

  • Strong proficiency in both verbal and written English

  • Ability to manage multiple tasks in a fast-paced, dynamic environment while staying calm and composed

  • Flexible with work hours, including availability for overnight shifts

  • Previous customer service experience is an advantage

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • HR
  • Human Relations
  • Industrial Relations

Keywords

  • Doorman

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RAFFLES

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Read More

https://careers.accor.com/global/en/job/doorman-in-raffles-doha-doha-qatar-jid-72381