DPG_Project Delivery Support Services.Senior Executive

Merex Investment Group

Employer Active

Posted on 6 Oct

Experience

3 - 7 Years

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

The job holder will be responsible to co-ordinate and follow up on DLP (Defect Liability Period) issues to minimize delays and ensure a smooth community handover experience.

Key Accountabilities:

  • Proactively follow up with DLP contacts and ensure timely completion within SLAs to minimize delays and inconvenience.
  • Monitor timelines and ensure defects are addressed within agreed-upon service levels.
  • Rigorously ensure snags are addressed to the highest standards, prioritizing critical issues, and coordinating repairs with contractors to exceed stakeholder s expectations.
  • Actively track and manage snags onsite, conducting thorough inspections, documenting discrepancies, and proactively identifying potential delays to ensure smooth progress.
  • Maintain a meticulously updated log for all projects, serving as a central repository for tracking all DLP and snag cases, enabling efficient data analysis, progress monitoring, and proactive issue identification.
  • Perform periodic inspections for the projects to ensure that the work is being performed as per the benchmark units and approved details.
  • Undertake any other tasks assigned time to time by the Line Manager, demonstrating flexibility and willing ness to contribute to team s overall success.

Desired Candidate Profile

Qualifications, Experiences, Skills:

  • Diploma in Engineering/ Construction Management; Bachelor s degree preferred
  • Minimum 3-5 years of experience in handover and defect management processes within a construction, property management, or Real estate development company.

Job Specific Skills:

  • Proficient in Ms. office suite
  • Proficient in DLP procedures, defect identification
  • Excellent Communication and negotiation skills
  • Ability to negotiate effectively.
  • Organization and Time Management
  • Problem solving
  • Attention to detail
  • Quality Control
  • Ability to built rapport and maintain positive relations with diverse stakeholders
  • Ability to handle Customer inquires and address concerns professionally and efficiently.
  • Execution & Delivery: Result oriented, ensures operational excellence in areas of responsibility and delivers best results. Takes active ownership of problems and provide timely and result focused solutions. Remains outcome-driven.
  • Accountability: Take ownership of responsibility and be responsible for the consequences of work output.
  • Team Work & Collaboration: Fosters a culture of trust, collaboration and support. Works collaboratively both within one s own function and across functions to achieve Company goals.
  • Customer Service Orientation : Develop and maintain strong external and internal customer relationships by identifying and anticipating customer needs and responding to them by maintaining long term relationship.

Company Industry

Department / Functional Area

Keywords

  • DPG_Project Delivery Support Services.Senior Executive Handover Delivery

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