Emergency Management & Business Continuity Officer

Sheikh Shakhbout Medical City

Coordination and Facilitation

Coordinates updates to detailed information in support BCM program, and effectively collaborates with HCF s and corporate departments

Following up all BCM Program requirements coordination with senior BCM officer.

Business impact analysis (BIA)

Collecting data required for the BIA phase in order to determine SHEA Corporate office and HCF s critical services.

The data might include the following:

-Critical business processes

-Recovery time objective (RTO)

-Critical equipment

-Critical records

-Positions (staff required)

- Dependencies

Follow up BIA activities requirements by coordinating with the Corporate office departments and HCF s

Planning Maintain and Draft annual plans, documents and plans related to BCM program.

Testing and Exercises

Observe the activities of tests and exercises and raise any non-compliant found to the team.

Collecting data to analyze the outcome of exercises related to BCP and ERP.

Provide recommendation to enhance the plans.

Documentation

Ensure BCM control of documents and remove any older versions document.

Maintain the necessary reports and records related to BCM program

Coordinate with the concerned departments regarding policies and procedures related to BCM program if required.

BCM Awareness Facilitate and support awareness activities related to BCM program and collecting the evaluation results.

BCM Internal Audit Facilitate, Observe and support the auditors during the audit activities.

SEHA Compliance guidelines Corresponding Activities performed by the role

Adhering to the Emergency Preparedness Policy, Business Continuity and Enterprise Risk Management standards and requirements

Adhering to the requirements of SEHA Business Continuity and Enterprise Risks Management Programs

Understanding, Participating and adhering to Emergency Response Plans, Business Continuity Plans and relevant Procedures

Complying with Policies, Procedures and Practices of the SEHA Corporate and other regulatory requirements

Complying consistently with policies, procedures and practices and ensuring alignment with SEHA corporate policies

Completing and maintaining regulatory requirements including: licensure and certification and other mandatory training within established time frames

Maintaining Confidentiality Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy

Promoting Customer Service standards

Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders

Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility

Performing any other duties as may be assigned relevant to the basic responsibilities of the role

Adhering to the Occupational Health and Safety, Materials Management and Maintenance standards

Adhering to requirements of the Occupational Health and safety guidelines and infection control guidelines

Understanding and adhering to emergency preparedness plans/policies