ERP & Application Administrator

Headway General Contracting

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

United Arab Emirates - United Arab Emirates

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Diagnose, troubleshoot, and fix issues encountered during software/application implementation and provide timely user support.

  • Participate in code reviews, technical discussions, and architectural decision-making.
  • Maintain up-to-date documentation of technical changes, fixes, and system configurations.
  • Administer the companyu2019s ERP system such as users, roles, permissions.
  • Configure workflows, forms, approvals, and reports.
  • Monitor ERP performance and resolve system errors.
  • Provide Training to the staff on ERP usage and best practices.
  • Coordinate with ERP providers for technical support or customization.
  • Manage company apps -maintenance app, CRM, HR app, POS, or any internal software
  • Manage all company applications such as all modules of Zoho One, Tally, CRM, HR systems, mobile apps, POS, or any internal/external software.
  • Perform periodic updates, backups, and basic system maintenance.
  • Test new features or modules before deployment to the operations team.
  • Support and assist with any new software implementation or upgrade in the organization.
  • Handle integrations between ERP, CRM, and other company apps.
  • Test new features before launching to operations.
  • Assist employees with system access, login issues, and general usage.
  • Prepare user guides or quick training materials.
  • Ensure all staff follow correct processes inside the ERP/app systems.
  • Ensure data accuracy, consistency, and security across systems.
  • Analyze existing code to identify bugs, performance bottlenecks, and logical errors.
  • Perform developer-end coding, modifications, and fixes as per organizational workflow.
  • Develop, maintain, and optimize backend services, APIs, and server-side components.
  • Handle integrations between ERP, CRM, and other company applications.
  • Test new features or modules before deployment to operations.
  • Participate in code reviews, technical discussions, and architectural decisions.
  • Maintain clear documentation of technical changes, fixes, and configurations.
  • Manage software licenses, subscriptions, and renewals.
  • Support basic IT tasks when needed -reset passwords, email setup, etc.
  • Coordinate with ERP/application providers for technical support or customization.
  • Generate operational and management reports when required.
  • Support departments with custom dashboards and analytics.
  • Ensure smooth system stabilization during the ongoing transition phase.

    • Desired Candidate Profile

    Requirements

    • Bachelor's Degree in IT, Computer Science, MIS, or related field.
    • Minimum 1u20133 yearsu2019 experience in ERP or application administration.
    • Experience with Zoho one, Tally, CRM systems, SAP s/4 Hana, MS Dynamics 365, Oracle NetSuite or similar platforms.
    • Understanding of system workflows, integrations, and data structures.
    • Strong analytical, problem-solving, and communication skills.
    • Ability to train and support non-technical users.
    • Attention to detail and high level of responsibility.
    • Basic knowledge of databases, cloud systems, and integrations.
    • Strong problem-solving and analytical skills.
    • Good communication and training ability.
    • Basic IT knowledge is a plus -network, hardware, security.
    • Good communication skills in English Mandatory.
    • Prefered Communication language Ukraine/Romania / Moldova/ Arabic.

    Company Industry

    • Construction
    • Civil Engineering

    Department / Functional Area

    • ERP
    • CRM (IT Software)

    Keywords

    • ERP & Application Administrator

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    Headway General Contracting

    https://headwayms.zohorecruit.com/jobs/Careers/829091000000710039/

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