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Experience
2 - 8 Years
Job Location
Education
Bachelor of Commerce, Bachelor of Business Administration, Master of Commerce(Commerce), Company Secretary, Chartered Accountant(Chartered Accountant), CA Inter
Nationality
Any GCC National, Egyptian, Lebanese, Jordanian
Gender
Any
Benefits
Paid Leaves
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
About Us:
techsofya is a trusted partner in real estate technology solutions, helping organizations optimize
their operations through the effective use of Yardi software. As a Great Place to Work®️ Certified
organization, we foster a collaborative, growth-oriented environment where expertise and
innovation thrive.
We are looking for a Yardi Functional Consultant who brings strong functional knowledge and a client
centric mindset to support and enhance Yardi implementations. This role is suited for professionals
passionate about real estate technology, with the ability to troubleshoot complex scenarios, guide
users, and help clients maximize the value of Yardi’s full product suite.
Key Responsibilities
1. Functional Helpdesk Support
Provide daily support to business users on property management and accounting processes.
Resolve functional queries related to:
o Lease setup and amendments
o Rent charges and collections
o Receipting and adjustments
o Service charges
o Vendor invoices and payments
o Bank reconciliation
o Financial reporting
Log, track, and resolve support tickets within agreed SLAs.
Escalate technical issues to technical teams when required.
2. Property Management Accounting Support
Support month-end and year-end closing activities.
Assist users with GL postings, AR/AP transactions, and reconciliation processes.
Ensure proper mapping between operational transactions and accounting impact.
Identify process gaps and suggest improvements aligned with best practices.
3. User Interaction & Communication
Conduct calls and meetings with Arabic-speaking business users.
Translate business requirements into functional system solutions.
Provide user training and walkthrough sessions when required.
Prepare simple user guides and SOP documentation.
Process Improvement & Documentation
Analyse client workflows and recommend efficiency improvements.
Document functional issues, resolutions, and recurring problem patterns.
Support system testing during minor enhancements or patches.
Desired Candidate Profile
Apply only if based in the UAE and fluent in both Arabic and English language.
Required Qualifications & Experience
Bachelor’s degree in Accounting, Finance, Commerce, or related field.
3–7 years of experience in:
o Property Management Accounting
o Real Estate ERP systems
o Helpdesk / Functional Support roles
Strong understanding of:
o Lease lifecycle
o Revenue recognition
o Service charge accounting
o Receivables and Payables
o Bank reconciliation
o Financial statements
Preferred Skills
Experience working with Yardi (Voyager preferred) – functional knowledge is a plus.
Experience supporting ERP systems in real estate.
Knowledge of UAE real estate practices and accounting regulations.
Experience in SLA-driven support environments.
Language Requirements
Fluent in Arabic (mandatory) – both written and spoken.
Strong communication skills in English.
Key Competencies
Strong problem-solving ability
Customer-centric mindset
Ability to manage multiple tickets and priorities
Detail-oriented with strong accounting understanding
Ability to explain accounting/system concepts to non-technical users
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- ERP Consultant
- Yardi
- System Configuration
- Real Estate Accountant
- Bank Reconciliation
- Accounting
- Systems Consultant
- ERP Specialist
- Lease Management
- Lease Administration
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Techsofya Digital Pvt Ltd
techsofya is a trusted partner in real estate technology solutions, helping organizations optimize their operations through the effective use of Yardi software. As a Great Place to Work®️ Certified organization, we foster a collaborative, growth-oriented environment where expertise and innovation thrive.
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