Executive - Operations

Urban Ridge Supplies

• Lead on assignments as allocated by the HQ Operational leads throughout the year through demand cycles to ensure that each central department is well represented and has available capacity to offer exceptional service to school employees.
• Support on the monitoring of budgets for both HQ OPEX and CAPEX requirements, compiling regular reporting for the Director and relevant Group Heads.
• Lead, develop and manage the database for all operational and safety policies and service guidelines.
• Lead the operational license process, Managing and tracking the database and ensure timely renewals and compliance across the group.
• Support HQ in administration duties and document control, ensuring a streamlined and efficient process.
• Support Group Head of School Operations in team culture and development, identifying methods to improve collaboration and unity.
• Lead as a point of contact for school based OSM s, troubleshooting, queries, concerns and support requests to ensure the correct support is provided for the correct department.
• To lead, as allocated, on the HQ operations departmental initiatives for suitability and environmental impact.

General Operations

• Manage the online storage and tracking of issued policies, systems, processes, and student safeguarding measure as issued by Group Head of Departments made available to all school operations teams.
• Support the school review process with support of Operational Group Heads, Group Head of School Review and OSMs, in order to capture overall compliance status at each school, identify gaps, resolve issues and create an effective dashboard for reporting and audit purposes.
• Lead the operational licensing process across the group, liaising with OSMs and promote proactiveness and a clear process to ensure timely renewals and overall compliance.
• To lead on the implementation stage of projects as assigned by the Group Head of School Operations acting as the assigned point of contact for HQ operations.

Leadership & Management

• Support the Operational Group Heads and OSM s to ensure high standards of service are maintained throughout the
• School and that both internal and external employees provide an effective service culture.
• Professionally offering challenge and fact led opinion on decision making in relation to risk mitigation, for the benefit of the wider Aldar Education group.

Finance, Commercial & Procurement

• To develop and track relevant categories of HQ OPEX/CAPEX budgets and expenditure and ensure best value and service in relation to operations and building standards is received at all times.
• Ensure purchasing policy and the Delegation of Authority (DOA) processes and procedures are followed at all times.
• Oversee the operational element to schools of procurement function, including systems, payments, deliveries, and quality assurance, management of the department administration coordinator in this area.

Relationship & Stakeholder Management

• Through the compliance process, support schools in ensuring they are fully compliant with local government authority regulations to safeguard against fines of any nature as a result of non-renewal of contracts at school level.
• Ensure all internal and external audits are effectively co-ordinated and that actions arising from such audits are completed in a timely and appropriate manner.
• Manage reporting and status update reviews from department leads for the Director of Operations as requested.