F&B Supervisor

Client of Talentmate

Responsibilities

• Oversee the daily food and beverage operations, ensuring seamless service delivery.
• Coordinate with chefs and kitchen staff to plan menus and events effectively.
• Train, develop, and motivate the food and beverage team for peak performance.
• Manage inventory levels, placing orders and ensuring proper stock management.
• Ensure compliance with health, safety, and sanitation regulations at all times.
• Provide exceptional customer service by addressing and resolving guest inquiries promptly.
• Monitor financial performance, implementing strategies to increase revenue and control costs.
• Organize regular staff meetings to facilitate communication and improve service delivery.
• Prepare and maintain detailed records and reports on departmental activities.
• Develop and implement promotional strategies to attract and retain customers.
• Handle staff scheduling to ensure adequate coverage during peak times.
• Monitor and ensure high levels of guest satisfaction and service quality consistently.

Requirements

• Proven experience in a supervisory role within the food and beverage industry.
• Strong understanding of food and beverage operations and management principles.
• Excellent organizational, leadership, and communication skills are essential.
• Ability to work under pressure while maintaining high-quality service standards.
• Strong problem-solving skills to address and resolve customer service issues.
• Knowledge of health and safety regulations related to food service establishments.
• Flexibility to work various shifts, including evenings, weekends, and holidays.