Facility Management Solutions Architect

Confidential Company

Key Responsibilities

FM Solution Design

• Support the design of end-to-end FM solutions covering Hard and Soft FM services in line with client scope, asset criticality, and contract objectives.

• Develop bottom-up service models, including manpower build-ups, shift patterns, skill mix, supervision structures, and service frequencies.

• Benchmark FM solutions against industry best practices, market norms, and comparable contracts to ensure competitiveness and scalability.

• Define and evaluate subcontractor strategies for specialist services, ensuring integration into the overall operating model.

• Support mobilization and transition planning, including onboarding, training, and readiness activities.

Bid & Proposal Development

• Contribute to and coordinate FM technical content for bids from PQQ/RFI through to final tender submission.

• methodologies, mobilization approach, KPIs, SLAs, and value proposition.

• Support the development of solution narratives highlighting service resilience, lifecycle value, innovation, and continuous improvement.

Quality, Compliance & Governance

• Own the quality, structure, and consistency of FM technical submissions.

• Ensure compliance with client requirements, statutory obligations, and internal governance standards.

• Ensure alignment between technical solutions, manpower models, subcontractor assumptions, and commercial inputs, minimizing delivery and margin risk.

• Support bid governance processes, including version control, stakeholder coordination, and portal submissions.

Skills & Experience

Technical & Professional Skills

• Strong understanding of Hard and Soft FM service delivery models (MEP, asset management, cleaning, security, landscaping, waste, etc.).

• Experience in FM bid solutioning, proposal development, or tender support.

• Ability to interpret technical specifications, asset registers, and scopes of work.

• Knowledge of KPIs, SLAs, performance management, and continuous improvement frameworks.

• Strong analytical, documentation, and stakeholder coordination skills.

• Commercial awareness and understanding of cost and risk implications of solution decisions.