Female Telesales / Customer Service Representative Melodica Music Center LLC

Multiple Vacancies

Posted on 26 Feb

Experience

2 - 8 Years

Monthly Salary

AED 3,500 - 4,000 ($946 - $1,081)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Hotel Management, Bachelor of Commerce, Bachelor of Business Administration, Bachelor of Arts

Nationality

Indian, Filipino, South African

Gender

Female

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

Conduct outbound and inbound telesales calls to promote and sell our services (classes).

  • Provide exceptional customer service, handling inquiries and issues in a friendly and efficient manner.
  • Meet and exceed monthly sales targets and KPIs by engaging with customers and encouraging purchases.
  • Respond promptly to customer inquiries, ensuring clear and accurate information about our offerings.
  • Handle customer objections with ease and confidence, turning potential concerns into sales opportunities.
  • Document and update customer records in the company database, ensuring all details are accurate and current.
  • Collaborate with the sales team to help achieve overall goals and promote cross-department synergy.
  • Stay informed about product features and new offerings, ensuring you can provide spontaneous and knowledgeable responses to customers.
  • Follow up with leads and keep a proactive approach to converting leads into customers.
  • Ensure a positive and engaging experience for every customer interaction.

Desired Candidate Profile

  • Proven experience as a Telesales Representative or Customer Service Representative.
  • Energetic, perky, and able to engage with customers in an outgoing and friendly manner.
  • Excellent communication and interpersonal skills with the ability to connect easily with customers.
  • Strong negotiation and persuasion abilities.
  • Goal-oriented, self-motivated, and comfortable working towards targets.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Proficient in using computer systems and software applications.
  • Available to join IMMEDIATELY.
  • Female applicants only (as per role requirements).

Why Join Us?
At Melodica Music Academy, we offer a supportive and energetic environment where you can thrive and grow your career. If you’re a dynamic, spontaneous, and motivated individual with a passion for music and sales, we want you on our team!


This role offers a salary plus attractive commission opportunities.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Call Center
  • Telesales
  • Telesales Representative
  • Customer Service Sales
  • Customer Services
  • Packages
  • Sales
  • Business Development
  • CRM
  • CRM Proficiency
  • Customer Engagement
  • Problem Resolution
  • Customer Experience Agent
  • Lead Generation
  • Communication Skills

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Melodica Music Center LLC

Nika - HR Manager

GM1-B3 OF -16, GOLDEN MILE GALLERIA PALM JUMEIRAH, DUBAI UAE, Dubai, United Arab Emirates (UAE)

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