Job Description

Roles & Responsibilities

The Role:

follow-up of newly joined couriers during their first 30 days.

The role focuses on attendance tracking, communication, data follow-up, and field support to ensure

smooth onboarding and operational readiness.

Job Requirements

Oversee and validate vehicle requests received from Operations
Align fleet capacity planning with operational needs
Track acquisition requests and fulfillment status
Lead communication with fleet suppliers regarding required volumes and timelines
Ensure on-time vehicle delivery according to agreed SLAs
Monitor supplier performance and escalate gaps when needed
Manage vehicle allocation for newly onboarded couriers
Ensure completion of documentation, contracts, and handover processes
Coordinate with Operations to support smooth courier activation
Monitor vehicle-related losses, damages, and financial liabilities
Notify relevant parties with proper documentation
Follow up on recovery actions and reporting closure

Requirements :

1 Year of experience in operations, fleet, logistics, or field coordination
Good communication and follow-up skills
Comfortable using Google Sheets, Forms, and WhatsApp
Willing to work in the field when needed
Attention to detail and problem-solving mindset
Previous experience in last-mile operations is a plus

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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