Food & Beverage Supervisor InterContinental

Your role will include but not be limited to:

• Lead daily shift briefings, communicating hotel updates, service focus areas, and team goals to ensure a unified, guest-ready team.
• Ensure all service equipment is clean, functional, and properly set up before each shift to maintain a smooth and polished operation.
• Monitor inventory levels and stock control procedures, ensuring availability of items and minimizing waste or loss.
• Coordinate with culinary and bar teams to ensure the menu and wine list are current, well-presented, and aligned.
• Create a warm, welcoming environment by engaging with guests proactively always with a smile and responding to feedback or concerns promptly and professionally.
• Oversee service quality, timing, and guest satisfaction, ensuring consistency with Hotel s standards.
• Lead by example on the floor, mentoring and guiding the team in delivering seamless, intuitive service with genuine hospitality.
• Support the training and development of team members, nurturing their growth and fostering a culture of continuous improvement.
• Manage all cash handling ensuring accuracy, security, and full compliance with financial protocols.
• Prepare and reconcile daily financial reports, verifying all transactions and ensuring accountability.
• Maintain accurate shift logs, recording guest feedback, service highlights, and any incidents to ensure smooth handovers and operational continuity.