Front Desk Supervisor

Glow Beauty on Demand

Posted on 27 Oct

Experience

1 - 3 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Job Responsibilities

  • Greet guests professionally and warmly, ensuring their expectations are met from arrival to departure.
  • Foster effective communication with all relevant departments to ensure seamless service delivery.
  • Supervise all Front Desk colleagues, ensuring they interact with guests in a professional and friendly manner.
  • Stay updated on hotel and local services, providing information and addressing guest inquiries.
  • Handle guest complaints promptly, efficiently, and empathetically, ensuring proper resolution.
  • Maintain awareness of guest profiles to personalize service.
  • Ensure guests receive the expected accommodation and amenities.
  • Review all cashier and city ledger bills at the end of the shift to verify accuracy in billing and attachments.
  • Uphold environmental, health, and safety standards in alignment with organizational policies.
  • Adhere to the company's environmental, health, and safety procedures and policies.

Desired Candidate Profile

NA

Company Industry

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