Front Desk Supervisor
Glow Beauty on Demand
Posted on 27 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Job Responsibilities
- Greet guests professionally and warmly, ensuring their expectations are met from arrival to departure.
- Foster effective communication with all relevant departments to ensure seamless service delivery.
- Supervise all Front Desk colleagues, ensuring they interact with guests in a professional and friendly manner.
- Stay updated on hotel and local services, providing information and addressing guest inquiries.
- Handle guest complaints promptly, efficiently, and empathetically, ensuring proper resolution.
- Maintain awareness of guest profiles to personalize service.
- Ensure guests receive the expected accommodation and amenities.
- Review all cashier and city ledger bills at the end of the shift to verify accuracy in billing and attachments.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company's environmental, health, and safety procedures and policies.
Desired Candidate Profile
NA
Company Industry
Department / Functional Area
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