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Experience
0 - 3 Years
Monthly Salary
AED 2,500 - 5,000 ($676 - $1,351)
Job Location
Education
Bachelor of Business Administration(Management), Bachelor of Arts
Nationality
Any Nationality
Gender
Any
Vacancy
8 Vacancies
Job Description
Roles & Responsibilities
- Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere that sets the tone for their stay.
- Manage the check-in and check-out process efficiently, utilizing reservation systems to handle guest requests and preferences.
- Address guest inquiries and concerns promptly, demonstrating exceptional problem-solving skills to enhance guest satisfaction.
- Coordinate with housekeeping and maintenance teams to ensure rooms are ready and meet quality standards for guest arrival.
Desired Candidate Profile
- Bachelor's degree in Hospitality Management or related field is preferred, showcasing a foundational understanding of the industry.
- 1-3 years of experience in a front office or customer service role, demonstrating hands-on knowledge of operations.
- Hospitality certifications such as Certified Hospitality Professional (CHP) are advantageous for candidates seeking to stand out.
- Familiarity with property management systems (PMS) is essential, enabling candidates to navigate software efficiently.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Receptionist
- Customer Service Representative
- Team Collaboration
- Customer Service
- Hotel Receptionist
- Billing And Payments
- Guest Services Associate
- Problem Solving
- Front Desk Operations
- Guest Relations
- Concierge
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AL TOWBA GENERAL TRADING CO. L.L.C