Front Office Manager Hyatt Hotel

Posted 30+ days ago

Experience

2 - 3 Years

Job Location

Saudi Arabia - Saudi Arabia

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Summary
We are looking for an experienced Front Office Manager to lead the opening of Hyatt Place AlUla.

Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 214 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.

Your Role

As the Front Office Manager, you’ll play a key role in the pre-opening and successful launch of Hyatt Place AlUla, delivering exceptional guest experiences and a welcoming environment for both guests and colleagues.

This role is ideal for a leader who leads with care, inspires teams, and consistently achieves outstanding customer service scores and upselling results, while maintaining operational efficiency.

Key Responsibilities

Lead pre-opening front office setup, systems, and brand standards
Deliver consistently high guest satisfaction and service quality scores
Drive upselling initiatives to maximize room revenue and ancillary income
Manage productivity, staffing, and cost controls effectively
Coach, develop, and motivate front office teams to perform at their best
Partner closely with Rooms, Housekeeping, and Revenue teams for seamless operations
 

Qualifications
Qualifications & Experience

University degree or diploma in Hospitality or a related field
Minimum 2 years’ experience in a Front Office leadership role (pre-opening experience optional)
Proven track record of achieving excellent customer service scores
Strong commercial acumen with experience in cost and productivity management
Excellent problem-solving, administrative, and interpersonal skills
Demonstrated success in upselling and revenue-driving initiatives
Strong communication skills and the ability to lead in a dynamic environment

 

 

Other 

Candidates must currently reside in Saudi Arabia and be legally eligible to work in the Kingdom.  

 

Desired Candidate Profile

Qualifications & Experience

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Secretary
  • Front Office
  • Personal Assistant (PA)

Keywords

  • Front Office Manager

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Hyatt Hotel

https://careers.hyatt.com/en-US/careers/jobdetails/10880/SAU000400

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