Gaming Support Agent
5CA
Posted 30+ days ago
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Experience
1 - 3 Years
Job Location
Education
Bachelor of Technology/Engineering
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
About You
- You speak Italian and English at an advanced level
- You have in-depth gaming knowledge and love anything related to video games
- You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop
- You are a fast learner, take initiative and excel at troubleshooting
- You have a dedicated quiet workspace located within your residence
- (Optional) Experience in a Customer service environment is a plus.
Technical Requirements
- A minimum internet speed of 10 Mb/s download and 10 Mb/s upload with Latency , internationally.
- A minimum of 8 GB RAM
- A 64-bit version of Windows 10 or newer, or macOS 10.11 or newer
- An Intel Core i5-8260U or better/similar.
- An AMD HD 7870 Graphics card or better/similar.
- A smartphone usable for two-factor authentication that runs at least:
- Android 8.0 or newer
- Apple iOS 15.0 or newer
What We Offer
- The flexibility to work 100% remotely with no wasted commute time and travel costs
- A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients
- A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness
- Innovative digital tools and comprehensive training, with access to our library of online training courses
- Various learning and career development initiatives throughout the year
- Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Administration
Keywords
- Gaming Support Agent
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