General Manager - Outlet

Wynn Al Marjan Island

About the Position:

Wynn Al Marjan Island is currently seeking a General Manager Outlet (Fine Dining) to join the resort s Food and Beverage team.

The primary duties and responsibilities of this role are:

• Ensure the restaurant runs according to established operating procedures.

• Manage the restaurant cost-effectively and efficiently within budget.

• Deliver high quality products and services to every guest.

• Identify and anticipate customers needs and expectations.

• Request feedback and gather information about service performance.

• Establish and monitor customer service goals.

• Address guests requests and handle complaints promptly and to their satisfaction

• Provide supervision, direction and leadership to the management team to achieve department goals.

• Delegate tasks fairly and equitably among the restaurant management team and promote teamwork.

• Develop and share your vision for the restaurant.

• Coach, motivate, counsel and evaluate management staff and encourage their participation in

• decision-making.

• Monitor industry and market trends and propose adjustments to menus, pricing, and wages accordingly.

• Suggest creative ideas to enhance the restaurant s image and offering.

• Interact with Department and Company Team Members, management, and contractors professionally and positively.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Experience in luxury 5-star hotels/restaurants with exceptional dining experiences
• International experience in trendsetting places such as Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore and Shanghai a great advantage
• Passion and knowledge for service, food and wine with Sommelier certification an advantage
• Industry benchmarks: All Day Dining Restaurants in 5-star Luxury Hotels, Lifestyle restaurants,
• fine casual restaurants
• Excellent leadership, management and supervisory abilities