Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As Guest Services Agent, you will be responsible for the following duties:
- Greet, check-in, and escort guests promptly to their rooms
- Address special guest preferences recorded in guest history profiles
- Handle cash drawer properly as outlined in the MODOH Controller s Policy
- Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct
- Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest s experience
- Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues
- Print and drop cash out, adjustment slips, paid out voucher, and bank count reports
- Communicate clearly with the Night Duty Manager and Accounting Department
- Establish a good working knowledge of the Hotel outlets and products
As Guest Services Agent, we expect from you:
- Friendly, enthusiastic, passionate, Sociable
- Engaging, Genuine, Organised
- Minimum of 1 year of Front Office experience
- Minimum 2 years of experience working in a 5-star hotel environment
- Previous experience working in the Middle East Region is an advantage
- Strong command of Microsoft Office products ,HMS
Desired Candidate Profile
Minimum of 1 year of Front Office experience
Minimum 2 years of experience working in a 5-star hotel environment
Previous experience working in the Middle East Region is an advantage
Strong command of Microsoft Office products ,HMS
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- HR
- Human Relations
- Industrial Relations
Keywords
- Guest Services Agent
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Mandarin Oriental Hotel Group
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.