Head of Operations

Client of Keller Executive Search

This senior position will lead Operations for Keller Executive Search in Dubai, United Arab Emirates, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact.

Key Responsibilities:

• Define the Operations vision, roadmap, and annual operating plan aligned to business goals.
• Build and lead a high performing Operations team; set clear objectives and coach managers.
• Own Operations KPIs and reporting; drive continuous improvement and operational excellence.
• Establish scalable policies, processes, and tooling for Operations across regions.
• Partner with executive leadership and cross functional stakeholders to deliver outcomes.
• Manage budgets, vendors, and risk within the Operations portfolio.

- 7+ years of progressive experience in Operations with 4+ years leading managers.

- Proven track record building programs at regional or global scale.

- Strong analytical skills; ability to translate data into decisions.

- Excellent communication and stakeholder management skills.

- Bachelor s degree required; advanced degree or relevant certification preferred.

- Experience in professional services or recruitment industry is an advantage.