Head Waiter Royal Club Services
Atlantis
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Posted on 30 Oct
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Food & Beverage Service
Job Type: Full-time
Key Responsibilities
- Lead and support the service team to deliver an exceptional fine dining experience to all guests.
- Greet and seat guests courteously, ensuring a welcoming and professional first impression.
- Demonstrate deep knowledge of menu offerings, including food, beverages, and daily specials.
- Recommend dishes, wine pairings, and menu combinations to enhance the guest experience.
- Ensure food and beverage items meet quality and presentation standards before service.
- Coordinate closely with the kitchen and bar teams for smooth service flow.
- Handle guest inquiries and resolve complaints promptly with professionalism and tact.
- Assist with training, mentoring, and motivating junior team members to maintain service excellence.
- Uphold hygiene, safety, and brand standards in all service areas.
Skills Set
- Fine Dining and VIP Service
- Guest Relations and Communication
- Food and Beverage Knowledge
- Team Leadership and Coordination
- Upselling and Revenue Maximization
- Complaint Handling and Service Recovery
Why Join Us
- Competitive, tax-free salary with service charge and performance incentives.
- Comprehensive health insurance, annual flights, and life insurance benefits.
- Generous discounts on dining, leisure, and accommodation across Kerzner properties worldwide.
- Career growth opportunities supported by advanced training and mentorship programs.
- Work with an international team in one of the world s most iconic ultra-luxury resorts.
Desired Candidate Profile
Minimum of 2 years experience in a Head Waiter or Senior Waiter role within a luxury hotel, resort, or fine-dining environment.
Strong interpersonal and communication skills with the ability to engage a diverse clientele.
Proven ability to lead by example and manage a small service team effectively.
Solid understanding of fine dining service protocols and luxury guest expectations.
Positive attitude, adaptability, and attention to detail under pressure.
Fluency in English required; additional languages are an advantage.
Company Industry
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Atlantis
Atlantis The Royal, a landmark of modern luxury under the Kerzner International umbrella, redefines hospitality in Dubai with its exquisite design, world-class dining venues, and exceptional guest experiences. From Michelin-starred restaurants to bespoke club services, every detail is crafted to inspire. Join a team that creates amazing experiences and everlasting memories for guests from around the world.