Job Description

Roles & Responsibilities

About the location:

seaside retreat in the heart of Qatar s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.

In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts:

The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It s the Golden Rule the simple idea that if you treat people well, the way you would like to be treated, they will do the same. This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.

Join our Team:-

The Four Seasons team thrives in an environment which is warm, dynamic, fast-paced and responsive to business priorities. We look for talent who share the Golden Rule people who, by nature, believe in treating others as we would have them treat us. On offer is the opportunity to build a life-long career with global potential, professional growth and a supporting platform to excel with a real sense of pride in work well done. Join Four Seasons to experience a globally recognized culture of connection, craftsmanship and character, based on a fundamental belief in the power of people.

Work on a team that is built on mutual respect, collaboration, excellent service.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests.

Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.

Four Seasons Hotel Doha:-

Gazing over the Arabian Gulf, with a private beach and marina curving at its feet, Four Seasons Hotel Doha is a traveler s haven fashioned to the finest international standards. It is the centrepiece of Doha s outstanding waterfront landmark, the West Bay business and residential complex. Four Seasons is home to 237 guest rooms overlooking land and sea, nearly a quarter of which are suites. With refreshing contemporary elegance, the accommodations are enhanced by carefully detailed comforts and 21st-century conveniences.

Our Team:-

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Who We Look For:-

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Responsibilities:-

Seat guests promptly at a table pre-set for the number in the party and according to guest preference.

Set up Hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.

Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.

Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest s name consistently.

Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.

Work harmoniously and professionally with co-workers and supervisors.

Complete special projects (menu changes, signage, etc) as instructed.

Ensure proper table set-up and make minor adjustments as needed.

Preferred Qualifications and Skills:-

Degree Holder, preferably in hotel and restaurant management

2-4 years of experience with a luxury hotel in a luxury hotel & resort

Excellent command in English, Arabic is an advantage

Desired Candidate Profile

2-4 years of experience with a luxury hotel in a luxury hotel & resort

Excellent command in English, Arabic is an advantage

Hostess Four Seasons Hotel

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