Job Description

Roles & Responsibilities

Job Description

All the assigned villas must be cleaned as per housekeeping standard
Ensure that our Accor Hotel s values are being practiced/demonstrated in our daily interactions with our colleagues and external guests.
Ensure to keep professional and amicable interactions with all the departments in the resort and to each individual regardless of their job levels.
Ensure that all maintenance issues raised daily (work orders) and liaise with Housekeeping supervisor to make sure the requested jobs are attended put the resort standard.
Follow-up any pending maintenance issues from engineering department not exceeding a day.
Communicate with Housekeeping coordinator or supervisor regarding the status of the villas at all times.
All the vacant villa must keep vacant clean inspect status throughout the day .
Ensure the cleanliness of guest villas and public areas are uttermost important and this is 100% responsibility of housekeeping team.
Understand daily movements, schedule tasks, events and special requests.
Ensure all the guest requests and preferences are attended within 10 minutes without any delay.
Understand the operational demands, urgencies and priorities while working on villa attendant shift.
Maintain quality and the standard of the housekeeping service at all time without compromising.

Qualifications

Housekeeping Attendant RAFFLES

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